China

Country code: +86

Last updated: June 19, 2025

	Zoom Phone	Zoom Contact Center
Supported Number Type	Toll, Shared-Cost	Shared-Cost
Capability	Toll - Inbound, Outbound Shared-Cost - Inbound Only
Number Porting Supported?	No	No
New Number Supported?	Yes	Yes
Lead Times	New Number Provisioning: Up to 35 business days Address & Documentation validation: Up to 3 business days
Compliance Requirements for Service Activation	Toll Application for Voice Service (Available on Zoom Portal) Business Registration / License Legal Representative ID (ID issued in China) Project Manager ID Reminder: For an application for Shanghai* numbers, a picture of their office and reception/front desk with a logo or address tag is required* Chops/Stamp and date should be present on all pages of the application form For multiple locations, Business licenses are required per city. On some occasions, a local provider may visit the site and take a photo of the front desk to confirm the existence of the business. Shared-Cost Business Registration / License Proof of address (Any of the following) Utility Bills Financial Documents Government-Issued Documents Official Correspondence A Photocopy of the end-user passport Picture of the Passport holder holding the Passport. Letter of Intent (To be provided by Zoom). Sample Outbound Script conversation between Caller and Receiver.
Important Updates	Due to regulatory updates, there will be a significant delay in provisioning new numbers.