China

Country code: +86

Last updated: April 13, 2025

	Zoom Phone	Zoom Contact Center
Supported Number Type	Toll Shared-Cost	Shared-Cost
Number Porting Supported?	No	No
New Number Supported?	Yes	Yes
Lead Times	New Number Provisioning - Up to 15 business days Address & Documentation validation - Up to 3 business days
Compliance Requirements for Service Activation	Toll Business Registration / License Legal End-user Government-issued ID Project Manager ID Application Form (To be provided by Zoom) Reminder: For an application for Shanghai* numbers, a picture of their office and reception/front desk with a logo or address tag is required* Chops/Stamp and date should be present on all pages of the application form For multiple locations, Business licenses are required per city. One of the IDs must be a Government-Issued ID in China Shared-Cost Business Registration / License Proof of address (Any of the following) Utility Bills Financial Documents Government-Issued Documents Official Correspondence Photo Copy of the end-user passport Picture of the Passport holder holding the Passport. Letter of Intent (To be provided by Zoom). Sample Outbound Script conversation between Caller and Receiver.
Important Updates	Toll Number Issuance is currently on Hold until further notice.