Brazil

Country code: +55

Last updated: January 20, 2025

Zoom Phone

Zoom Contact Center

Supported Number Type

Toll
Toll-Free

Toll-Free

Number Porting Supported?

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Yes

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Yes

New Number Supported?

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Yes

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Yes

Lead Times

Number Porting

    • Toll - Up to 30 business days
    • Toll-Free - Up to 20 business days


New Number Provisioning

    • Toll - Up to 15 business days
    • Toll-Free - Up to 10 business days


Address & Documentation validation - Up to 3 business days

Compliance Requirements for Service Activation

Toll - Requires a valid address in Brazil that matches the desired area code.                                                                                                                                                                                                             

Toll-Free - Requires a valid address anywhere in Brazil.                                                                                                                                                                                                                                       

Additional Requirements:

    • Proof of Entity (Any of the following)
      • Sole Proprietorships
      • Corporations (including Limited Liability Companies)
      • Partnerships (General or Limited)
      • Schools and Universities
      • Non-Profit Organizations
      • Government Agency
    • Proof of address (Any of the following)
      • Utility Bills
      • Financial Documents
      • Government-Issued Documents
      • Official Correspondence
      • Other Acceptable Documents
        • Property deed or title.
        • Rental agreement.
        • Employer letter confirming address.