Australia

Country code: +61

Last updated: December 1, 2024

	Zoom Phone	Zoom Contact Center
Supported Number Type	Toll Toll-Free Mobile	Toll Toll-Free Mobile
Number Porting Supported?	Yes	Yes
New Number Supported?	Yes	Yes
Lead Times	Number Porting Toll - Up to 10 Weeks Toll-Free - Up to 10 business days Mobile - Up to 5 business days New Number Provisioning - Real-time and up to 4 weeks for exhausted Area Codes Address & Documentation validation - Up to 3 business days
Compliance Requirements for Service Activation	Toll and Toll-Free requires a valid address worldwide. Mobile number requires a valid address within the country and supporting documents issued in Australia. Proof of address (Any of the following) Utility Bills Financial Documents Government-Issued Documents Official Correspondence Other Acceptable Documents Property deed or title. Rental agreement. Employer letter confirming address. End-User Representative Government-issued ID in Australia.
Important Update	Australia Network Freeze Period will run from 18 December 2024 to 9 January 2025. New number porting activity will still be accepted, however, Cut-over dates will be scheduled after the freeze period.