Australia

Country code: +61

Last updated: December 1, 2024

Zoom Phone

Zoom Contact Center

Supported Number Type

Toll
Toll-Free
Mobile

Toll
Toll-Free
Mobile

Number Porting Supported?

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Yes

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Yes

New Number Supported?

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Yes

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Yes

Lead Times

Number Porting 

  • Toll - Up to 10 Weeks
  • Toll-Free - Up to 10 business days
  • Mobile - Up to 5 business days


New Number Provisioning - Real-time and up to 4 weeks for exhausted Area Codes

Address & Documentation validation - Up to 3 business days

Compliance Requirements for Service Activation

Toll and Toll-Free requires a valid address worldwide.

Mobile number requires a valid address within the country and supporting documents issued in Australia.

Proof of address (Any of the following)

  • Utility Bills
  • Financial Documents
  • Government-Issued Documents
  • Official Correspondence
  • Other Acceptable Documents
    • Property deed or title.
    • Rental agreement.
    • Employer letter confirming address.


End-User Representative Government-issued ID in Australia.

Important Update

Australia Network Freeze Period will run from 18 December 2024 to 9 January 2025. New number porting activity will still be accepted, however, Cut-over dates will be scheduled after the freeze period.