Turning AI ambition into reality: Closing the gap to better CX
Everyone’s talking about AI-but turning AI ambition into real customer experience impact is where most organizations stumble. At the CX Summit we explored how leading CX teams are closing the gap between vision and execution to drive tangible outcomes. From aligning cross-functional teams to deploying AI across the entire customer journey, this event recap asset will arm you with practical strategies to make AI work for your teams and your customers.
