As organizations enable flexible work, they need to partner with a communications provider that has layered the relevant security and privacy controls within its platform. We at Zoom have worked to do exactly that, and IDC noticed.
“Because security, privacy, confidentiality, and compliance are foundational to work, not just hybrid work, Zoom has implemented the appropriate features into its platform. The Zoom platform is designed with zero trust principles in mind, offering advanced security capabilities like two-factor authentication (2FA) and single sign-on (SSO) that can help IT organizations implement a zero trust strategy,” said Dickson and Rodriguez.
The authors took a deep dive into the Zoom platform and found it offers an aggregate of security features across products that help enable meaningful and safe workplace communication. “Critical business enablers integrated into the Zoom platform include features such as watermarking (including shared content and meeting, video and audio), a chat etiquette tool to identify sensitive keywords (e.g., account numbers and social security numbers), and 256-bit AES-GCM encryption as the standard for real-time content and media [data in transit],” they added.
The white paper also discusses our compliance efforts, initiatives such as the CISO Council and Bug Bounty program, educational resources such as the Trust Center and Learning Center, and more. The paper highlights how all of these help address the “human factor” that’s present in modern-day security issues, regardless of what kind of customer is experiencing them.
“The same human factors of a teacher's fifth-grade class that inform Zoom's platform can prove to be equally beneficial to the needs of a business,” Dickson and Rodriguez added.