Industries | Zoom Blog

What is a virtual call? How it works and how your business can benefit

Virtual calls let you call over the internet — no landlines needed. Learn how they work, their benefits for small businesses, and how to get started.

Phone System

What is a SIP phone? How it works and why businesses are switching

9 min read

A SIP phone lets your business make calls over the internet — more features, lower costs. Learn how SIP phones work and why cloud is the smarter choice.

Small Business

9 min read

Looking for the best business management software? Compare top tools, learn what to look for, and see how Zoom Workplace and Bonsai can support your stack.

Phone System

What is telephony? A guide for small businesses

6 min read

Learn what telephony is, the types that exist today, and how cloud telephony helps small businesses stay responsive and connected.

Phone System

What is a VoIP number? A guide for small businesses

7 min read

Learn what a VoIP number is, how it works, and why small businesses are switching from landlines to flexible, affordable VoIP phone numbers.

Phone System

What is cloud telephony? A guide for small businesses

7 min read

Cloud telephony replaces legacy phone systems with internet calling. Learn how it works, its benefits for SMBs, and how to find the right choice for your business.

Small Business

Pipeline management CRM: how to optimize your sales process

12 min read

Master pipeline management CRM to support sales efficiency and improve deal tracking. Clear for freelancers and small teams aiming for growth.

Small Business

How to track project progress: 6 effective methods in 2026

12 min read

Learn how to track project progress with simple methods that keep your projects on schedule. Discover tips to improve tracking and stay organized.

Small Business

CRM cost: understanding pricing to choose one option worth considering

11 min read

Explore crm cost to find the best plan for your business. Learn tips to manage expenses and simplify client management with Bonsai.

Small Business

How to esign a document: 5 simple steps to sign online

11 min read

Learn how to esign a document quickly and securely. Discover easy ways to sign documents online and save time with Bonsai's combined toolset.

Small Business

Payment link: how to create and use payment links effectively

13 min read

Learn how to create and use payment links to simplify client payments. Discover how payment links support your freelance business with Bonsai.

Small Business

Accept payments online: 5 simple ways for your business

11 min read

Learn how to accept payments online with ease and security. Discover methods that save time and help grow your business, including options from Bonsai.

Small Business

How to write a contract: 6 clear steps for success

13 min read

Learn how to write a contract with clear steps. Discover how a well-written contract protects your work and relationships, including tips from Bonsai.

Small Business

Proposal outline: how to structure a winning proposal

13 min read

Learn to manage proposal outlines to organize ideas clearly and support your progress with expert tips and a streamlined process.

Small Business

How to track sales progress: 6 key steps to improve results

10 min read

Learn how to track sales progress effectively. Discover practical steps to monitor your sales pipeline and support performance with tools like Bonsai.

Small Business

How to create invoices: 6 simple steps for freelancers

11 min read

Learn how to create invoices easily with 6 clear steps. Discover tips to streamline how you get paid and manage your billing with tools like Bonsai.

Small Business

11 min read

Learn to manage project time tracking to support productivity and profits. Get practical tips and tools, including how Bonsai simplifies your workflow.

Small Business

CRM comparison: how to choose a tool worth considering for your business in 2026

7 min read

Explore our CRM comparison to find CRM tools that fit your business in 2026. Simplify client management and sales with the right CRM.

Small Business

11 min read

Master contract signing with our guide. Protect your small business and streamline agreements effectively and securely with Bonsai.

Small Business

11 min read

Learn how to create effective business proposals that help you support your business growth, with Bonsai tips and templates.

Small Business

11 min read

Learn how to create and manage invoices effectively. Discover tips to help streamline how you bill and simplify invoicing with Bonsai's smart tools.

Small Business

Real SMBs reviewed Zoom's AI note-taker and meeting summaries. Here's the pattern we noticed.

5 min read

Three things happened when these teams stopped taking notes.

Virtual Agent

AI receptionist use cases: How 8 industries never miss a call

8 min read

Discover how Zoom’s AI Receptionist helps small businesses across eight industries—from dental offices to real estate agencies—answer every call, book appointments, and capture leads 24/7.

Company News

A UK home for UK institutions: Zoom's regional UK infrastructure is now live

10 min read

Zoom's UK infrastructure is now live. UK-hosted Meetings, Phone, Contact Center, Virtual Agent, AI features and more; at no extra cost for new paid customers, built for UK public sector and regulated industries.

Insights & Trends

10 must-know small business tech trends for 2026

9 min read

Explore the latest small business tech trends in areas like artificial intelligence and hardware innovation to keep your business ahead of the curve.

Phone System

11 min read

Learn what a PBX phone system is, how it works, the different types (traditional, IP, and cloud), and why small businesses are switching to cloud-based alternatives.

Small Business

When "good enough" becomes great: Upgrading your professional services toolkit

5 min read

Learn how professional collaboration tools help consultants, coaches, and small firms level up their professional image from free-tier limitations.

Small Business

Why small retail businesses are missing calls (and how an AI receptionist can help)

5 min read

Small businesses miss around 62% of calls. Discover how AI receptionist technology is helping brick and mortar retailers answer every call and capture more opportunities.

Small Business

5 min read

AI avatars, async video, and zero filming—how small businesses are creating professional content in minutes

Small Business

Never miss a customer: How AI Receptionist is helping small retail businesses

5 min read

Discover how AI Receptionist helps brick and mortar businesses deliver faster service, book appointments 24/7, and never miss an opportunity.

Phone System

8 min read

VoIP allows you to make voice calls using an internet connection instead of a traditional phone line. Read on to learn more.

Small Business

5 min read

Part 3: The SMB AI Balance

Small Business

5 min read

Part 2: The SMB AI Balance

Small Business

5 min read

Part 1: The SMB AI Balance

Small Business

5 min read

Fresh insights from the Zoom Small Business AI Report

Rooms & Workspaces

Stanford x Zoom: Making it easy for student-athletes to connect and be their best off the field

4 min read

Discover the impact of Zoom Rooms, our video conferencing room system, at Stanford University.

Government

3 min read

Zoom for Government has received authorization from the Defense Information Systems Agency (DISA) for Department of Defense (DoD) IL4 NIPRNet and internet-facing communications.

Education

Image of a person holding a piece of paper in front of a Zoom meeting on a laptop.

7 min read

From leveraging the right tech to supporting secure online classes, keep reading for some best practices for creating your virtual classroom.

CX

AI in financial services: Banking on the power of AI agents in customer experience

5 min read

Uncover expert insights on how AI in financial services is enhancing customer experience through virtual agents and driving measurable results.

Small Business

4 min read

Growing your small business comes with challenges — too many tools, higher customer demands, and less time in your day. See how Zoom Workplace can help.

Virtual Agent

From call to conversation: Why your phone should do more than just ring

6 min read

Discover how you can replace outdated phone menus with an AI phone answering services for small businesses that can take action instead of just taking messages, without extra staff.

Small Business

7 min read

How small businesses can use Zoom Workplace to foster productivity, streamline operations, and better connect with customers.

Insights & Trends

25 min read

Transform your business with the top small business apps. Learn what’s on the market in 2025, what to look for, and how they’ll help your business grow.

Small Business

Professional services firms: 5 tips for a smoother workday (and a better client experience)

5 min read

Learn how Zoom Workplace can help professional services firms save time and improve client service.

Healthcare

6 min read

Zoom for Healthcare enables healthcare organizations to deliver seamless experiences across the patient journey and enhance collaboration among providers.

Phone System

Push-to-talk (PTT): Why this walkie-talkie alternative is a must for frontline workers

5 min read

Push-to-talk is an effective communication method for frontline workers. Learn about the benefits and common uses for PTT in hands-on environments.

Small Business

4 min read

Small businesses choose Zoom Workplace to help them grow their client base, their revenue, and their organization. Here's why.

Small Business

6 min read

Learn about practical ways your small business can incorporate AI to help your team do more while saving time.

Small Business

6 min read

Get tips from small business leaders on growing your company, connecting with customers, and successfully incorporating AI and other technology in your operations.

Phone System

What is a hosted VoIP? Complete guide + features to look for

7 min read

Discover what hosted VoIP is, how it works, and why it’s a smarter, more flexible alternative to traditional phone systems in this complete 2025 guide.

Contact Center

4 min read

When it comes to our health, no one likes to wait. And for healthcare providers, wait times can make or break a positive patient experience. To generate greater satisfaction, healthcare teams need modern technology that helps streamline patient care while simultaneously...

Healthcare

Closing the gap: Organizations move to telepsychiatry and hybrid therapy to expand mental health services

3 min read

Telepsychiatry plays a critical role in improving access to mental health care, with over one in three outpatient visits being delivered by telehealth, according to Kaiser Family Foundation (for example, 35% and 38% of outpatient visits were over telehealth for depression...

Zoom Workplace

The Motley Fool's head of IT shares insights for succeeding in a hybrid world

4 min read

With so many different channels for communication, different business needs, and physical distance as a barrier, how can you best support a hybrid workforce?During our Hear from a Peer webinar, we sat down with Lawrence Morrisson, head of IT at The Motley Fool, an...

Security & Privacy

5 min read

Want to talk about it?Many parents find that question on their lips for countless reasons. School, issues with other kids, and — hopefully — online safety. The latter is an increasingly important topic in today’s world, where kids use the internet to stay connected, bond...

Government

5 min read

During this time of resolutions and new beginnings, it's important to focus on not just the goals we've made, but also the tools we'll need to achieve them.Trying to improve your cooking? Look up a new recipe. Hoping to read more? Get that book you’ve been looking at. Want...

Partnerships

2 min read

The City of Stockholm will digitalize its public sector using a bespoke solution by Zoom Video Communications, Inc. Zoom X powered by Deutsche Telekom combines the intuitive, innovative communication experience with some of the best local infrastructure, data security, and...

Government

Ireland leads the way in embracing remote work

5 min read

Around the world, work has evolved into a thing that we do, rather than a place we go, with communication and collaboration increasingly moving online through the use of technologies like our platform.Like many other countries, Ireland was already experiencing a shift in...

Education

USDA grant seeks applicants to fund technology projects in rural communities

4 min read

Rural communities are often underserved and unable to access technology for critical services and information. Meanwhile, organizations struggle when trying to expand their reach and capacity into these rural areas. Thankfully, interactive technology like the Zoom platform...

Zoomtopia

6 min read

“Think bigger.” That’s our motto, and it permeates everything we do — from large-scale product announcements to exploring new use cases across verticals to the genesis of our platform.Zoom was started by our founder and CEO, Eric S. Yuan, as an app based on love. He wanted...

Healthcare

3 min read

Healthcare is elemental to society — it’s a timeless yet ever-evolving practice. And like every other industry, it has experienced sweeping changes over the past few years in particular. With digital transformation empowering health organizations to embrace a more...

Education

The real world: UCSB students use Zoom platform to kickstart student-run business

4 min read

The team members of Gaucho Creative (GC) know they’re part of something special. More than an internship or typical college job, Gaucho Creative provides students at the University of California, Santa Barbara (UCSB) with real-world, portfolio-building experience that can...

Education

4 min read

If you’re still using Zoom’s Chrome OS App, it’s time to upgrade your experience by switching to the Zoom progressive web application (PWA) for Chrome OS! As of August 2022, Zoom no longer supports the Chrome OS App, which will be entirely phased out by Feb. 1, 2023. As...

Financial Services

6 min read

The financial services industry isn’t what it used to be 10 years ago, or even five years ago. Whether it’s employees or customers, people now have high expectations for their experiences — and some institutions don’t have the infrastructure to keep up. Experience is now...

Healthcare

5 min read

As the way healthcare is delivered continues to evolve with technology, it is ever more critical for doctors, nurses, specialists, labs, and so many others involved in a patient’s care to effectively communicate and collaborate. That’s why healthcare organisations and...

Government

5 min read

Your mission isn’t what it used to be, so your communications shouldn’t be either. Modern agency operations now require flexible and secure technology, with solutions that elevate public services, emergency responses, and more. We know the pace of today’s demands can...

Healthcare

5 min read

We all play the game of “what if,” healthcare leaders included. If healthcare organizations had the right technology, they could make things smarter, not harder. If providers were equipped with enough resources, they could revolutionize the way they save lives. If patients...

Security & Privacy

3 min read

Effective communication knows no borders. Around the globe, modern organisations are discovering what sufficient security really looks like in the age of virtual communication, and what steps they need to take to safeguard information. Oftentimes, these efforts are guided...

Education

ASU and Zoom Partner to Transform the Campus Experience

5 min read

The Zoom Innovation Lab at ASU creates new opportunities for students to develop skills and lead cutting-edge projects for the campus and community.Zoom is proud to announce a strategic partnership with Arizona State University (ASU) to open the Zoom Innovation Lab at ASU,...

Government

5 min read

As courtrooms around the country embrace a new hybrid reality, members of the judicial system are tasked with understanding how to use technology to create a secure, inclusive environment and increase access to justice. And as they scale to meet new digital transformation...

Healthcare

4 min read

Whether you’re conducting telehealth appointments or connecting medical communities virtually, your patients’ digital privacy is an essential component of effective care. If personal health information is somehow compromised, it can not only impair patient trust but also...

Education

4 min read

Zoom recently hosted our first APAC Education Summit focusing on transforming the future of education in the region. Through customer panels, keynote speakers, and a technology showcase, the event invited the APAC education community to get inspired about utilising...

Education

5 min read

It’s that time of year again — time to prep lesson plans, get the classroom ready, and plan an entire year of exciting and engaging learning experiences! And we at Zoom have been hard at work to develop features and solutions that can help you bring your lessons to life and...

Government

3 min read

We’re excited to announce that we've been issued a StateRAMP Moderate authorization, with Zoom for Government now on the StateRAMP authorized vendor list. This achievement is only complemented by our compliance with standards determined by the FBI’s Criminal Justice...

Meeting & Chat

3 min read

With schools now offering online, hybrid, or in-person classes more frequently, it can be challenging to ensure student organizations remain united. Recruiting new student members has been even more of a challenge, especially in online or hybrid formats. As a former leader...

Education

6 min read

As educators plan for the beginning of the 2022-23 school year, classrooms are being set up and teachers are excited to engage with this year’s new students. To help teachers prepare for the new school year, we recently hosted our first annual Education Summit, which...

Government

4 min read

Security needs to be present at the start of any program, process, and product. This goes for any organization across every industry, but nowhere is it more vital to our national well-being than the public sector.Today’s government agencies need solutions that help protect...

Education

Virtual Teaching Resources: Tools, Templates, and Tips

2 min read

Online learning plays a vital role in education, providing greater flexibility, operational resilience, and more options for students and families. As virtual and hybrid teaching techniques become more advanced, staying current on the tools and technology at your disposal...

Security & Privacy

2 min read

We’re always looking for ways to standardize and evolve our processes through the implementation of new tools and systems. One of those systems is our new Law Enforcement Request System (LERS). Launched today, this system builds on our work to streamline and standardize the...

Security & Privacy

2 min read

To address complex threats in today’s cybersecurity landscape, we’ve taken a comprehensive approach to securing the Zoom platform. This includes staffing up our offensive and defensive security teams and building out robust education and training resources on our Trust...

Government

2 min read

Government work relies on effective and straightforward communication. Whether you’re conveying important policy changes or collaborating with personnel on an upcoming mission, you need to maintain reliable and seamless workflows without having to jump between multiple...

Reports

3 min read

The last two years have seen a dramatic shift in the British public’s expectations of how, when, and where they expect to work.According to official data from the Office for National Statistics, hybrid working is popular with 85% of those who worked from home during the...

Education

Zoom Whiteboard Tips for Teaching and Collaborating in the Classroom

5 min read

As learning environments evolve, so, too, do the tools educators use in the classroom. From the chalkboard to the dry-erase board to the interactive or virtual whiteboard, instructors are constantly adopting new ways to teach in an effective and visually engaging...

Financial Services

3 min read

It’s an omnichannel world, we’re just living in it. Today's customers want to choose how they engage with brands, whether it's by phone call, video meeting, instant message, or in-person interaction, making a seamless omnichannel experience vital for effective customer...

Education

Teacher Appreciation Week 2022: 7 Ways Educators Are Inspiring Us

7 min read

Today’s educators have shown remarkable strength, creativity, courage, and resilience in the face of immense challenges. Virtual instruction was entirely new to most teachers just two years ago — in a short amount of time, many embraced Zoom as a way to help open their...

Customer Stories

Potential candidates interviewing via virtual recruiting

3 min read

Highly collaborative, people-centered, and always interested in taking employees and company goals to the next level, Capital One prioritizes helping its workforce stay efficient and productive, both inside and outside the office.As Capital One embraced video communications...

Webinars & Events

Planning a Campus Event? Here’s How to Go Virtual With Zoom Events

3 min read

Whether you’re preparing for end-of-year festivities like commencement or alumni gatherings, or planning ahead for next year’s new student orientation, many institutions are looking to reach a wider audience through virtual and hybrid event experiences.Virtual and hybrid...

Education

By Teacher Request: 4 Cool New Ways to Connect and Engage With Students

4 min read

At Zoom, we have the honor of working with schools and universities around the world, hearing from educators at every level about their greatest challenges when it comes to communicating with students in the digital age. Their feedback has been instrumental in enabling us...

Customer Stories

Zoom powers Ireland's hybrid work vision

3 min read

Successive Irish governments have struggled to address concerns that opportunities in Ireland are overly concentrated in its capital, Dublin, at the expense of rural and regional communities. However, the widespread adoption of video communication platforms like Zoom since...

Healthcare

2 min read

We’re proud to announce that we’ve reached three key milestones across the health sector, with Zoom now DTAC and DCB0129: Clinical Risk Management ready and with a Data Security and Protection toolkit in place, giving healthcare organisations the confidence they need to...

Government

5 min read

The public sector has entered a new era of digital transformation. As constituents became more connected online, many government agencies had to find a way to help keep pace, sparking strategic technology adoption. With virtual collaboration at the heart of this...

Financial Services

4 min read

With employees and clients alike opting for virtual communication, organizations with specific compliance requirements, like financial services institutions, can’t always rely on a paper trail to help regulated workers manage information. Regulated users — Zoom users in...

Financial Services

5 min read

With clients’ needs evolving, today’s wealth management firms have to acclimate traditional services — investment advice, estate planning, accounting, tax services, and more — for a new digital reality. Wealth management leaders know the right technology is no longer a...

Education

How a Flexible Work Environment Can Support Educators — and Help Address Faculty Burnout

5 min read

Long hours on campus attending faculty meetings, holding office hours, conducting research, and planning lessons — all in addition to time spent in the classroom — have contributed to stress and overwork for educators, making faculty burnout a common topic of concern even...

Government

3 min read

Today we’re excited to announce that Zoom has expanded our list of solutions currently available on the General Services Administration (GSA) Schedule 70, which now includes the FedRAMP-approved version of Zoom Phone and an expanded variety of Zoom Webinars licenses, as...

Education

The ABCs of Grant Funding Success for Schools and Universities

4 min read

Building resilience and embracing flexibility in education are priorities for schools and universities. While limited budgets may have previously held educational institutions back from investing in future-forward projects, billions of dollars in federal stimulus funding...

Government

3 min read

Transparency is one of our core values at Zoom, and that informs all of our work involving government requests. At a time when data flows across borders more than ever before, we understand that our users may have questions about if, how, and under what circumstances we...

Healthcare

3 Ways Virtual Collaboration Is Transforming Life Sciences

3 min read

From developing lifesaving treatments and therapies to building cutting-edge medical technology, pharmaceutical, biotech, and medical device companies are changing the way people live and manage their health. The way these companies operate is changing, too — with globally...

Education

Going Back to Online Learning? Features Designed for Your Virtual Classroom

4 min read

As you and your students prepare to start the spring semester, does the ever-changing COVID-19 situation have you rethinking a return to in-person learning? Perhaps you are revisiting a hybrid model or offering online learning options. If so, you’re not alone — many schools...

Education

4 min read

Video-connected learning spaces are becoming a prerequisite for teaching and learning success in many educational institutions. Whether courses are 100% remote, hybrid, hyflex, or in person, seamless video and audio connectivity allow instructors to share content with ease,...

Healthcare

5 min read

At Zoom, we work closely with our healthcare and life sciences customers to understand the essential role that communication plays in patient care, research and development, operations, and more. With your insights, we improve our platform to create a more frictionless...

Government

4 min read

While the onset of widespread remote work was novel for a traditionally in-office federal workforce, the experience proved that virtual government work is not only possible, it may even be preferred. Whether you are commuting into Washington D.C. every day or sitting in the...

Education

Parks Program Brings California's Natural and Cultural Wonders to 1 Million Students and Counting

4 min read

Dive into the deep sea off the Northern California coast, explore a forest of towering redwoods, or catch a glimpse of one of California’s largest land mammals, the tule elk. These are just a few of the interactive virtual field trips offered by the Parks Online Resources...

Healthcare

EHR Integrations: Simplifying Telehealth Visits for Patients and Providers

4 min read

For healthcare providers looking to the future, telehealth remains an important way to enhance care delivery and meet patients where they are. Telehealth utilization has stabilized at levels 38 times higher than before the pandemic, according to McKinsey, ranging from 13%...

Education

What a Modern Phone Solution Can Do For Your Connected Campus

4 min read

For schools and universities looking to achieve a connected campus, communication plays a major role. Video, phone, and chat communication can enable a variety of impactful connections within your community — how schools and universities interact with faculty and staff,...

Government

3 min read

The COVID-19 pandemic forced us all to change the way we work and go about our daily lives, and for elected public figures in many countries, this was no different.Under the radar, a quiet technological revolution has been taking place in council chambers and assembly rooms...

Government

3 min read

Governments and international organizations need collaboration solutions that can enable effective and impactful communication with other countries, territories, and regions. That often means they’re looking for advanced translation services — real-time, voice-to-text...

Government

2 min read

For U.S. federal, state, and local governments, clear communication is mission-critical. It’s vital these agencies are able to connect with all their constituents, including those who speak a second language or are differently-abled. That’s why we’re pleased to announce...

Insights & Trends

How the World Connects: Why Half a Million Businesses Choose Zoom

5 min read

We help people stay connected so they can get more done together. Teams around the world use the entire Zoom platform to enable new ways of working, learning, providing healthcare, delivering services, hosting events, and empowering a hybrid workforce.Thanks to your...

Healthcare

3 min read

Now that consumers have more control over how and where they access healthcare, providing telehealth and virtual care solutions is more important than ever.Consumers want to be able to choose options that flex with their needs — that may include retail and...

Financial Services

3 min read

Digital collaboration used to be a novelty for the financial services industry. Known for its traditional office culture and paper-based processes, the industry suddenly had to find a new pace for change when it was tasked with operationalizing widespread remote work and...

Education

Attention, Educators! New Ways to Enhance Classroom Engagement and Simplify Administration

5 min read

With the school year in full swing, we’ve got a bunch of new and upcoming features designed specifically with our education community in mind. Learn how you can enhance the classroom experience, improve lesson planning, and simplify Zoom account administration with the...

Healthcare

Putting Patients First: How Health Organizations are Approaching a Hybrid Future

6 min read

Video played a major role in enabling healthcare organizations to communicate and care for patients over the past 18 months. It allowed providers to reach their patients during a period of isolation, helped teams collaborate on medical innovations to address the pandemic,...

Education

5 Zoom Apps to Upgrade Your Teaching and Learning Experience

4 min read

School is officially in session! The demand for practical tools in the online classroom is greater than ever. Whether you’re looking to organize your classroom or bring some fun to your virtual discussions, Zoom Apps has you covered.

Government

3 min read

We’re excited to announce that Zoom has joined the AWS Partner Network (APN) for Public Sector Partners, and both Zoom and Zoom for Government will now be available on the AWS Marketplace for federal, state, and local government customers. The new AWS Marketplace listing...

Financial Services

5 min read

The financial services industry was once characterized by analog processes. The desktop phone was critical technology, paper contracts were a main form of communication, investment bankers used to fly from New York to London for one-hour meetings, and video was only a nice...

Zoomtopia

8 min read

After a year and a half of rapid digital transformation, many government organizations are asking themselves — what’s next? How do you operationalize new ways of working and use technology to further evolve the way you serve constituents?Zoomtopia’s government track...

Government

4 min read

Today’s public sector is a very different place than it was five years ago. Agencies need to tackle complex challenges through real-time collaboration and serve constituents in a digital environment, all the while helping protect critical government data.Government workers...

Healthcare

3 min read

Transformation is a common theme in healthcare, an industry that is constantly innovating in order to improve people’s health and lives. The pandemic sparked one of the most significant transformations in a generation, bringing telehealth into the mainstream and inspiring...

Education

5 min read

Summer is almost over, and educators everywhere are preparing to make their return to the classroom. But what do those classrooms look like, and how can educators help students adapt to new and more flexible learning experiences?Our second annual Zoom Academy brought...

Education

5 Back-to-School Tips for Parents — Get Your Child Ready for Virtual or Hybrid Learning

4 min read

This school year, many schools and institutions are offering flexible options for in-person or remote learning. Because of that, back-to-school preparation may look a little different — instead of shopping for backpacks or going over bus schedules, your student may be...

Healthcare

We’ve Got a New Way for Telehealth Patients to Easily Connect to Care

4 min read

Telehealth has been an integral part of delivering care to patients during the pandemic, and will continue to play a key role in how patients seek care in the future. A Qualtrics study commissioned by Zoom showed that 72% of U.S. patients, if given the choice, would prefer...

Phone System

5 Essential Zoom Phone Integrations for SMBs

4 min read

Integrations enable individual applications that are designed for their unique purposes to work with one another seamlessly. In a recent webinar titled “5 Essential Zoom Phone Integrations for SMBs,” we explained how Zoom Phone integrates with popular applications such as...

Education

4 min read

If you’re part of an academic institution, a Zoom Education plan can help you get the most out of Zoom for teaching, learning, and connecting. A Zoom Education plan offers features that can make administrators’ lives easier, help educators enhance instruction and create a...

Education

2 min read

E2Language (E2L), a language test preparation company, is a key resource for people who are looking to improve their English language skills to pass high-stakes English language exams. The organization offers a wide range of fully online courses and live classes and...

Rooms & Workspaces

5 min read

One of the cool things about whiteboarding is the magic that can happen through collaboration. As more of our work meetings and school classes mix in-person and virtual participants, real-time collaboration isn’t always as seamless for everyone.Zoom’s whiteboarding feature...

Government

4 min read

The COVID-19 pandemic posed new challenges to government agencies, businesses, and people everywhere. The Kansas State Department of Corrections is no exception, navigating uncertain times to fulfill a vital mission: supporting a safer Kansas and improving outcomes for...

More on "Industries"

What is a virtual call? How it works and how your business can benefit

What is a SIP phone? How it works and why businesses are switching

Business management software for small businesses in 2026

What is telephony? A guide for small businesses

What is a VoIP number? A guide for small businesses

What is cloud telephony? A guide for small businesses

Pipeline management CRM: how to optimize your sales process

How to track project progress: 6 effective methods in 2026

CRM cost: understanding pricing to choose one option worth considering

How to esign a document: 5 simple steps to sign online

Payment link: how to create and use payment links effectively

Accept payments online: 5 simple ways for your business

How to write a contract: 6 clear steps for success

Proposal outline: how to structure a winning proposal

How to track sales progress: 6 key steps to improve results

How to create invoices: 6 simple steps for freelancers

Project time tracking: a complete guide for small businesses

CRM comparison: how to choose a tool worth considering for your business in 2026

Contract signing: the complete guide for small businesses

Business proposal: the complete guide for small businesses

Invoice guide: how to invoice for small businesses

Real SMBs reviewed Zoom's AI note-taker and meeting summaries. Here's the pattern we noticed.

AI receptionist use cases: How 8 industries never miss a call

A UK home for UK institutions: Zoom's regional UK infrastructure is now live

10 must-know small business tech trends for 2026

What is a PBX phone system? A complete guide for small businesses

When "good enough" becomes great: Upgrading your professional services toolkit

Why small retail businesses are missing calls (and how an AI receptionist can help)

How small businesses are winning with AI-generated video: insights from our latest survey

Never miss a customer: How AI Receptionist is helping small retail businesses

What is VoIP and how does it work?

Turning curiosity into advantage

Scaling without burnout

Redefining hard work in the AI era

The state of solopreneurship in 2026

Stanford x Zoom: Making it easy for student-athletes to connect and be their best off the field

DISA provides expanded Impact Level 4 (IL4) Authorization to Zoom for Government as trusted and secure platform for use by Department of Defense and its mission partners

What is a virtual classroom? Tips to set one up

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