Healthcare

Zoom for Healthcare enables healthcare organizations to deliver seamless experiences across the patient journey and enhance collaboration among providers.

Contact Center

4 min read

When it comes to our health, no one likes to wait. And for healthcare providers, wait times can make or break a positive patient experience. To generate greater satisfaction, healthcare teams need modern technology that helps streamline patient care while simultaneously...

Healthcare

Closing the gap: Organizations move to telepsychiatry and hybrid therapy to expand mental health services

3 min read

Telepsychiatry plays a critical role in improving access to mental health care, with over one in three outpatient visits being delivered by telehealth, according to Kaiser Family Foundation (for example, 35% and 38% of outpatient visits were over telehealth for depression...

Education

USDA grant seeks applicants to fund technology projects in rural communities

4 min read

Rural communities are often underserved and unable to access technology for critical services and information. Meanwhile, organizations struggle when trying to expand their reach and capacity into these rural areas. Thankfully, interactive technology like the Zoom platform...

Healthcare

3 min read

Healthcare is elemental to society — it’s a timeless yet ever-evolving practice. And like every other industry, it has experienced sweeping changes over the past few years in particular. With digital transformation empowering health organizations to embrace a more...

Healthcare

5 min read

As the way healthcare is delivered continues to evolve with technology, it is ever more critical for doctors, nurses, specialists, labs, and so many others involved in a patient’s care to effectively communicate and collaborate. That’s why healthcare organisations and...

Healthcare

5 min read

We all play the game of “what if,” healthcare leaders included. If healthcare organizations had the right technology, they could make things smarter, not harder. If providers were equipped with enough resources, they could revolutionize the way they save lives. If patients...

Healthcare

4 min read

Whether you’re conducting telehealth appointments or connecting medical communities virtually, your patients’ digital privacy is an essential component of effective care. If personal health information is somehow compromised, it can not only impair patient trust but also...

Healthcare

2 min read

We’re proud to announce that we’ve reached three key milestones across the health sector, with Zoom now DTAC and DCB0129: Clinical Risk Management ready and with a Data Security and Protection toolkit in place, giving healthcare organisations the confidence they need to...

Healthcare

3 Ways Virtual Collaboration Is Transforming Life Sciences

3 min read

From developing lifesaving treatments and therapies to building cutting-edge medical technology, pharmaceutical, biotech, and medical device companies are changing the way people live and manage their health. The way these companies operate is changing, too — with globally...

Healthcare

5 min read

At Zoom, we work closely with our healthcare and life sciences customers to understand the essential role that communication plays in patient care, research and development, operations, and more. With your insights, we improve our platform to create a more frictionless...

Healthcare

EHR Integrations: Simplifying Telehealth Visits for Patients and Providers

4 min read

For healthcare providers looking to the future, telehealth remains an important way to enhance care delivery and meet patients where they are. Telehealth utilization has stabilized at levels 38 times higher than before the pandemic, according to McKinsey, ranging from 13%...

Insights & Trends

How the World Connects: Why Half a Million Businesses Choose Zoom

5 min read

We help people stay connected so they can get more done together. Teams around the world use the entire Zoom platform to enable new ways of working, learning, providing healthcare, delivering services, hosting events, and empowering a hybrid workforce.Thanks to your...

Healthcare

3 min read

Now that consumers have more control over how and where they access healthcare, providing telehealth and virtual care solutions is more important than ever.Consumers want to be able to choose options that flex with their needs — that may include retail and...

Healthcare

Putting Patients First: How Health Organizations are Approaching a Hybrid Future

6 min read

Video played a major role in enabling healthcare organizations to communicate and care for patients over the past 18 months. It allowed providers to reach their patients during a period of isolation, helped teams collaborate on medical innovations to address the pandemic,...

Healthcare

3 min read

Transformation is a common theme in healthcare, an industry that is constantly innovating in order to improve people’s health and lives. The pandemic sparked one of the most significant transformations in a generation, bringing telehealth into the mainstream and inspiring...

Healthcare

We’ve Got a New Way for Telehealth Patients to Easily Connect to Care

4 min read

Telehealth has been an integral part of delivering care to patients during the pandemic, and will continue to play a key role in how patients seek care in the future. A Qualtrics study commissioned by Zoom showed that 72% of U.S. patients, if given the choice, would prefer...

Healthcare

4 min read

When Pike Creek Psychological Center joined the mass migration to telehealth during the pandemic, the free telehealth platform it had used sporadically in the past became overwhelmed by demand. Judi Willetts, Ph.D., the center's co-director, knew they needed to find a new...

Healthcare

Virtual Care, Training, and Support Go High-Tech With AI Livestreaming Over Zoom

4 min read

The medical industry, already known for rapid innovation, moved at lightning speed to implement new ways of delivering care during the COVID-19 pandemic. Zoom has been the solution of choice for medical device companies to provide remote clinical and technical support. When...

Healthcare

6 min read

For healthcare organizations, deciding which platform (or combination of platforms) to use for telehealth, patient communications, staff communications, care collaboration, and the many other facets of care delivery can be a challenge. You need to be able to trust that your...

Healthcare

5 min read

Governments around the world responded to the COVID-19 pandemic and economic crisis with stimulus efforts to help individuals and organizations. In the U.S., healthcare organizations have received billions of dollars in federal funding to respond, recover, and build...

Reports

A Hybrid Future: New Survey Shows What Areas of Virtual Life Are Here to Stay

2 min read

For more than a year, we’ve turned to video conferencing because, let’s face it, if we wanted to meet with our friends, family, and colleagues, video was our only option. But now that we’ve experienced pretty much everything virtually, how big of a role will video play in...

Government

2 min read

To protect patient privacy, federal, state, and local government healthcare agencies need to use solutions that help support compliance with the requirements of the Health Insurance Portability and Accountability Act (HIPAA). Enacted in 1996, HIPAA is a federal law that...

Healthcare

Woman measuring her blood pressure and video conferencing with a doctor in front of a laptop for telehealth appointment.

3 min read

For many industries, including healthcare, 2020 marked a dramatic shift in how we work, deliver services, and address customers’ needs. From overnight adoption of telehealth at the pandemic’s onset, to new use cases in patient education, training, and population health...

Healthcare

3 min read

Roughly half of physicians and providers in the U.S. work for small practices with fewer than 10 staff, many of which have been hit hard by financial hardships brought on by the COVID-19 pandemic. Conducting virtual video visits has helped many of these providers drive...

Thought Leadership

Why Your Organization Should Embrace Digital Transformation 2.0

4 min read

This post is part of our series from Zoom’s Office of the CIO, a global strategy group focused on the communications challenges and opportunities facing CIOs and other enterprise technology leaders.As we come upon a year of working in full-remote or hybrid work...

Healthcare

4 min read

With fewer resources, leaner teams, and lower budgets than larger health systems, small healthcare organizations may feel like the most advanced phone solutions are out of reach or too complex for their needs.The good news is, Zoom Phone makes enterprise-level phone quality...

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