Company News | Zoom Blog

Read more about the 2026 Gartner Magic Quadrant for UCaaS, Worldwide, and Zoom's recognition as a Leader among UCaaS providers.

Achievements

Zoom named a Leader in the IDC MarketScape: Worldwide Virtual Events Applications 2026 Vendor Assessment

5 min read

Zoom was named a Leader in the 2026 IDC MarketScape for virtual events. See what that means for marketing teams choosing a virtual events platform.

Achievements

15 years, 15 perspectives: How AI will redefine human collaboration

5 min read

On Zoom's 15th anniversary, CEO Eric Yuan shares his vision for the future of work and how AI will redefine human collaboration.

Trust & Safety

Zoom and BrightHire take on rising candidate fraud, including deepfake detection built into live interviews

3 min read

Talent and security teams can now catch deepfakes and fraud signals inside the live interview itself — powered by Zoom's proprietary models and available only to Zoom customers through BrightHire.

Company News

Zoom named a Visionary Leader in the 2026 Frost Radar™ for integrated cloud communications platforms

See why Zoom placed highest among all evaluated providers on both the Growth Index and Innovation Index — and what it means for your communications strategy.

Company News

A UK home for UK institutions: Zoom's regional UK infrastructure is now live

10 min read

Zoom's UK infrastructure is now live. UK-hosted Meetings, Phone, Contact Center, Virtual Agent, AI features and more; at no extra cost for new paid customers, built for UK public sector and regulated industries.

Webinars & Events

4 min read

Discover how Zoom's Marketing Remix transformed B2B webinar strategy. From building authentic audience connections to leveraging AI for post-event content, learn how virtual events can drive lasting pipeline and become powerful, long-term marketing assets.

AI

What is RAG in AI? Retrieval-augmented generation explained

Discover how retrieval-augmented generation makes AI smarter — and why it matters for your business.

Company News

Leading in the AI era: The human way forward

5 min read

Discover how Zoom is redefining leadership in the AI era—by leveraging technology to amplify human connection, empower solopreneurs, and drive trust-based growth.

Customer Stories

Oxfordshire County Council receives Zoom CX Excellence Europe Award

7 min read

Oxfordshire County Council receives the Zoom CX Excellence Award 2025 for transforming citizen services with Zoom Contact Centre and AI, cutting wait times by over half.

Government

3 min read

Zoom for Government has received authorization from the Defense Information Systems Agency (DISA) for Department of Defense (DoD) IL4 NIPRNet and internet-facing communications.

Company News

Zoom acquires BrightHire, adding AI-powered hiring lifecycle capabilities to Zoom Workplace

4 min read

Broadens Zoom’s AI-first platform with intelligent interview capabilities for millions of hiring conversations.

Company News

Zoom to acquire Bonsai: Empowering small businesses to run and grow their companies

3 min read

Zoom has signed an agreement to acquire Bonsai, an all-in-one client engagement platform designed for solopreneurs and small businesses.

Zoomtopia

Making work smarter, faster, and more human with practical AI implementation

Following these principles helps IT leaders make informed decisions that align AI adoption with business priorities.

Small Business

4 min read

Growing your small business comes with challenges — too many tools, higher customer demands, and less time in your day. See how Zoom Workplace can help.

Zoomtopia

AI, integration, and compliance: Unpacking the latest trends and insights for IT leaders

5 min read

See how IT leaders are keeping up with the latest AI advancements while prioritizing business continuity, compliance, and employee experience.

Zoomtopia

3 min read

See what you might have missed in these five takeaways that will have you reimagining the future of work.

Achievements

Inside the first recognition for Zoom CX in the 2025 Gartner® Magic Quadrant™ for CCaaS

4 min read

Learn why our three-year journey of AI innovation and customer focus is paying off.

Company News

Empowering the next generation: Zoom's $5 million commitment to AI education

2 min read

Read about how Zoom is dedicating $5 million over three years to support K-12 education, as part of the AI Education Pledge.

Zoomtopia

3 min read

Zoomtopia 2025, our all-virtual annual user conference, is coming up! Get a sneak peek at the speakers and conversations you can look forward to, and register before it's too late.

Customer Stories

Amplifying impact by using Zoom and Workvivo to align volunteers, colleagues, and students with one central mission

AFS keeps its people connected, engaged, and moving in the same direction

Company News

Zoom launches AI-first Auto Dialer and enhanced revenue tools to transform sales productivity

4 min read

Discover the new Zoom Auto Dialer, enhancing sales productivity with AI-driven calling and seamless CRM integration, and more tools to help boost sales team performance.

Achievements

Delivering happiness: Why our UCaaS platform continues to delight and receive high honors from global research firm

Read why Zoom Workplace is named a Leader in The Forrester Wave™: Unified-Communications-As-A-Service Platforms, Q3 2025

Company News

Zoom enables next-gen AI solutions with Realtime Media Streams

3 min read

Realtime Media Streams gives developers and organizations secure, real-time access to audio, video, and transcript data directly from Zoom Meetings.

Company News

Zoom debuts innovations for Zoom Spaces to upgrade in-office and hybrid experiences

5 min read

Today, Zoom introduced new innovations for Zoom Spaces, including AI-first experiences and collaborations with HP, Google, Cisco, Meta, Logitech, and more.

Company News

Zoom reimagines customer experience with agentic AI

Zoom CX solutions deliver smarter self-service and AI-first tools for customers and contact center supervisors.

Company News

Zoom announces support for Google Cloud’s A2A protocol and new Agentspace integration, advancing multi-agent collaboration

Zoom announces new partnership with Google Cloud to adopt and contribute to Agent2Agent (A2A) protocol.

Security & Privacy

Zoom’s security journey: Our 2024 bug bounty year in review

4 min read

Zoom’s Bug Bounty Program incentivizes the discovery and responsible disclosure of security vulnerabilities. Here's a look at the past year's highlights.

Company News

3 min read

The Zoom discount for nonprofits helps nonprofit teams forge stronger connections with their communities.

Security & Privacy

How Zoom can help you stay safe in cyberspace

5 min read

October may be cybersecurity month, but cyber awareness should be practiced year-round. Check out these tips to protect your data at work and at home.

Company News

Zoom launches integration with Salesforce Service Cloud Voice to provide a unified interface for customers

2 min read

Simplify agent workflows and enhance productivity with Zoom CX's integration with Salesforce Service Cloud Voice integration.

Partnerships

Zoom and Thales collaborate for enhanced control of data encryption

5 min read

Zoom and Thales partner to enhance data encryption, giving businesses full control over encryption keys for stronger security and compliance in multi-cloud environments.

Company News

3 min read

Meet the new Zoom! Learn why we’re changing our name and what it means for our customers.

Life at Zoom

New $680K Zoom Cares grant helps women and girls access more opportunities

3 min read

Zoom Cares grants $680,000 to help women and girls access and sustain educational and economic opportunities to pursue the futures they want for themselves.

Company News

Blog Post Title Here (Don't forget to change the image above too ☝️)

10 min read

Our new advanced enterprise offerings framework comprises solutions across six key categories to address the complex needs of large organizations.

Company News

Zoom unveils immersive Experience Center in London

5 min read

Zoom has opened its new Experience Center in London, where it showcases its innovative AI-powered collaboration solutions and commitment to sustainability with immersive meeting spaces and interactive demonstrations.

Security & Privacy

Your guide to post-quantum end-to-end encryption and how Zoom can help

Protect your data from future attacks. Learn the basics of quantum computing, end-to-end encryption, post-quantum cryptography, and how Zoom can help.

Security & Privacy

Three ways compliance management tools can help you navigate the communications landscape

3 min read

Compliance management tools like Zoom Compliance Manager can help you navigate the tricky communications landscape. Learn how it works.

Partnerships

Zoom and SURF partnership delivers enhanced data privacy solutions for EU customers

7 min read

Zoom’s efforts to ensure a secure digital environment for customers and users of the platform.

Zoom Workplace

8 min read

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with AI capabilities woven throughout.

Security & Privacy

Year in review: What our 2023 Bug Bounty program means for Zoom security

3 min read

Zoom’s Bug Bounty Program incentivizes the discovery and responsible disclosure of security vulnerabilities. Here's a look at the past year's highlights.

App Marketplace

One app, one set of permissions: How Unified Build Flow is helping developers create more secure, easier-to-implement apps in the Zoom App Marketplace

5 min read

Unified Build Flow is a re-architected development build process designed to streamline the app experience for developers and users. It eliminates unnecessary complexities, helping developers build apps with ease and extensibility.

Security & Privacy

Zoom achieves new global security standards for core products with ISMAP registration

2 min read

Zoom is now registered with the Information system Security Management and Assessment Program (ISMAP). Find out what this means for our customers.

Security & Privacy

Unveiling VISS: a revolutionary approach to vulnerability impact scoring

5 min read

Our open-source vulnerability impact scoring system is now available and enhances incident response capabilities. Here's how VISS is unique.

Webinars & Events

Zoom on Zoom: 6 takeaways from our largest hybrid event

9 min read

What are the benefits of hybrid events? We take you behind the scenes of Zoom's largest hybrid event to date and share 6 takeaways for success.

Company News

3 min read

In today’s data-driven world, having a local data center in a specific region has become more than just a technological advantage; it’s a strategic

Webinars & Events

5 min read

Donuts and poker aren't typical strategies for success in life. But Charlie Munger explains how they apply at our Zoomtopia 2023 keynote.

Zoomtopia

4 min read

Another Zoomtopia is in the books! Read about our favorite announcements, sessions, and insights from Zoom's customer conference.

Zoomtopia

7 min read

Get all the information you need for Zoomtopia 2023, Zoom's customer conference, whether you're attending in person or virtually.

Zoom on Zoom

10 min read

At Zoom, we use Workvivo, our employee engagement platform, to simplify communication, build community, and drive engagement.

Life at Zoom

How a network of global volunteers helps millions of people get the most out of Zoom

7 min read

The Zoom Community is a gathering place for people to learn from one another. Community champions help by providing solutions to questions.

Security & Privacy

How Zoom’s terms of service and practices apply to AI features

2 min read

It’s important to us at Zoom to empower our customers with innovative and secure communication solutions. We’ve updated our terms of service (in section 10.4) to further confirm that we will not use audio, video, or chat customer content to train our artificial intelligence...

Security & Privacy

4 min read

At ZoomAt Zoom, security and privacy aren’t just buzzwords — they are part of our culture and key initiatives. In the ever-evolving landscape of cybersecurity, we know it is essential to try to stay ahead of potential threats. That’s why we leverage the expertise of the...

Security & Privacy

How Zoom delivers privacy commitments in Europe

5 min read

At Zoom, we aim to be the one platform delivering limitless human connection. We are stewards of our customers, whether they are Fortune 500 companies, educational institutions, small businesses, or a group of friends. We are constantly working to improve our platform to...

Company News

7 min read

When Kelsie Colley, a people research consultant at Zoom, was job hunting in December 2022, she applied only to remote positions. But she wasn’t just looking for any remote role — she wanted to work for an organization where engagement was measured in more ways than if your...

Zoom Workplace

8 min read

Hybrid work looks a little different for everyone. For some, it means going into an office a set number of days, for others it means going in whenever you want — at Zoom it means both. We believe that one size doesn’t fit all. Different teams need different solutions;...

Security & Privacy

Zoom job scams are on the rise — here’s what you need to know

5 min read

It started with a Facebook post about a job opportunity, and an invitation to interview over Zoom — a familiar experience for many job seekers these days.The candidate thought it was strange when the interview took place solely over Zoom Chat, without a live,...

Zoom Workplace

3 min read

Are you really who you say you are? When employees walk in and out of an office building, it’s easier to identify and authenticate them. But now that many workers get to choose where and when they work, flexible work underscores the need for a robust set of identity and...

Security & Privacy

3 min read

In security, it’s all about who gets there first. We race to identify bugs and issues before the bad guys do, so we tap the ethical hacking community to help us get ahead.We source this help through our Zoom Bug Bounty program, which lets us connect with and engage expert...

Company News

3 min read

No one is more passionate than baseball fans. They feel the joy of every home run and the pain of every bad call. They live and breathe the game, and now they can feel immersed in some of its most critical moments, as Zoom is putting the fans right in the center of umpires’...

Security & Privacy

We’ve attained three new certifications and attestations — here are all the details

3 min read

We know organizations are facing a more complex threat landscape and stricter regulatory requirements than ever before. We’re expanding our own security initiatives and efforts as a result — and part of that means attaining certifications and attestations to make sure Zoom...

Company News

4 min read

The following message was shared earlier today with Zoom employees. Zoomies,Over the past few years, Zoom has become an indispensable source of connection for businesses and individuals as well as a globally recognized brand. Whether you have been at Zoom since the...

Security & Privacy

5 min read

Want to talk about it?Many parents find that question on their lips for countless reasons. School, issues with other kids, and — hopefully — online safety. The latter is an increasingly important topic in today’s world, where kids use the internet to stay connected, bond...

Company News

6 min read

Business leaders are under extraordinary pressure this year. The economic impact of high interest rates and continued global unrest, among other things, make for a highly volatile business environment.So how do you thrive in an uncertain economic environment, and how do you...

Partnerships

2 min read

The City of Stockholm will digitalize its public sector using a bespoke solution by Zoom Video Communications, Inc. Zoom X powered by Deutsche Telekom combines the intuitive, innovative communication experience with some of the best local infrastructure, data security, and...

Phone System

Hybrid work and productivity driving cloud phone adoption in Asia, according to senior executives

5 min read

Leaders from Singapore, Indonesia, the Philippines, and Thailand joined Zoom and OpenGov for a series of discussions about cloud communications.Like many markets around the world, the Asia-Pacific region has seen both an increase in hybrid work and a shift toward cloud...

Company News

1 year, 1 million users in the Zoom Learning Center

2 min read

Launched in December 2021, the Zoom Learning Center is a free educational platform designed to help you learn how to use Zoom like a pro. And over 1 million users around the globe have done just that over this past year. That’s approximately 1 million more successful screen...

Zoomtopia

6 min read

Thank you for “exploring new dimensions” at Zoomtopia APAC 2022 - our annual flagship event where we shared our Zoom vision for the future of unified communications and the latest platform innovations powering hybrid work, collaboration, and customer experiences. This is...

Zoomtopia

6 min read

“Think bigger.” That’s our motto, and it permeates everything we do — from large-scale product announcements to exploring new use cases across verticals to the genesis of our platform.Zoom was started by our founder and CEO, Eric S. Yuan, as an app based on love. He wanted...

Company News

4 min read

It’s that wonderful time of year again! Time to visit with friends and family, cook gigantic meals, eat way more pie than we said we would, and most important of all, reflect on the things we’re most thankful for. And at Zoom, we have blessings abound. From the Zoomies on...

Education

The real world: UCSB students use Zoom platform to kickstart student-run business

4 min read

The team members of Gaucho Creative (GC) know they’re part of something special. More than an internship or typical college job, Gaucho Creative provides students at the University of California, Santa Barbara (UCSB) with real-world, portfolio-building experience that can...

Zoomtopia

9 min read

Thank you. From the bottom of our hearts, thank you for being part of Zoomtopia EMEA 2022. You took time out of your busy week, and so many from all over Europe, the Middle East, and Africa tuned in to learn more about the Zoom platform and our broad product portfolio. It...

More on "Company News"

Zoom is a Gartner® Magic Quadrant™ Leader for UCaaS

Zoom named a Leader in the IDC MarketScape: Worldwide Virtual Events Applications 2026 Vendor Assessment

15 years, 15 perspectives: How AI will redefine human collaboration

Zoom and BrightHire take on rising candidate fraud, including deepfake detection built into live interviews

Zoom named a Visionary Leader in the 2026 Frost Radar™ for integrated cloud communications platforms

A UK home for UK institutions: Zoom's regional UK infrastructure is now live

B2B Virtual events strategy lessons from Zoom's Marketing Remix

What is RAG in AI? Retrieval-augmented generation explained

Leading in the AI era: The human way forward

Oxfordshire County Council receives Zoom CX Excellence Europe Award

DISA provides expanded Impact Level 4 (IL4) Authorization to Zoom for Government as trusted and secure platform for use by Department of Defense and its mission partners

Zoom acquires BrightHire, adding AI-powered hiring lifecycle capabilities to Zoom Workplace

Zoom to acquire Bonsai: Empowering small businesses to run and grow their companies

Making work smarter, faster, and more human with practical AI implementation

Small business, big plans: Your tech toolkit for sustainable growth

AI, integration, and compliance: Unpacking the latest trends and insights for IT leaders

Zoomtopia 2025: Highlights from our biggest event of the year

Inside the first recognition for Zoom CX in the 2025 Gartner® Magic Quadrant™ for CCaaS

Empowering the next generation: Zoom's $5 million commitment to AI education

Your guide to Zoomtopia 2025: What to expect and why you can't miss it

Amplifying impact by using Zoom and Workvivo to align volunteers, colleagues, and students with one central mission

Zoom launches AI-first Auto Dialer and enhanced revenue tools to transform sales productivity

Delivering happiness: Why our UCaaS platform continues to delight and receive high honors from global research firm

Zoom enables next-gen AI solutions with Realtime Media Streams

Zoom debuts innovations for Zoom Spaces to upgrade in-office and hybrid experiences

Zoom reimagines customer experience with agentic AI

Zoom announces support for Google Cloud’s A2A protocol and new Agentspace integration, advancing multi-agent collaboration

Zoom’s security journey: Our 2024 bug bounty year in review

Mission-driven tech: How nonprofits can save time and maximize impact with Zoom Workplace

The Zoom discount for nonprofits helps nonprofit teams forge stronger connections with their communities.

How Zoom can help you stay safe in cyberspace

Zoom launches integration with Salesforce Service Cloud Voice to provide a unified interface for customers

Zoom and Thales collaborate for enhanced control of data encryption

Allow us to reintroduce ourselves

New $680K Zoom Cares grant helps women and girls access more opportunities

Advanced enterprise offerings help you experience compliant, secure, reliable, and efficient deployment of Zoom services

Zoom unveils immersive Experience Center in London

Your guide to post-quantum end-to-end encryption and how Zoom can help

Three ways compliance management tools can help you navigate the communications landscape

Zoom and SURF partnership delivers enhanced data privacy solutions for EU customers

Zoom Workplace is here! Reimagine teamwork with your AI-powered collaboration platform

Year in review: What our 2023 Bug Bounty program means for Zoom security

One app, one set of permissions: How Unified Build Flow is helping developers create more secure, easier-to-implement apps in the Zoom App Marketplace

Zoom achieves new global security standards for core products with ISMAP registration

Unveiling VISS: a revolutionary approach to vulnerability impact scoring

Zoom on Zoom: 6 takeaways from our largest hybrid event to date

Delivering Excellence: How Zoom’s new data center in Jeddah will help drive innovation and growth

Highlights and helpful advice: Our Zoomtopia closing keynote with Charlie Munger

New products and amazing insights: Top 5 moments from Zoomtopia 2023

Attending Zoomtopia 2023 in person or virtually? Here’s what you need to know before you go

Zoom on Zoom: How we connect and celebrate our shared purpose with Workvivo

How a network of global volunteers helps millions of people get the most out of Zoom

How Zoom’s terms of service and practices apply to AI features

Securing the future: Zoom joins forces with HackerOne at H1-4420 event

How Zoom delivers privacy commitments in Europe

For neurodivergent Zoomies, inclusiveness means being their best selves at work

Zoom on Zoom: how we do hybrid work

Zoom job scams are on the rise — here’s what you need to know

Okta Authentication for E2EE brings identity management right into your meeting

Protecting Zoom and our customers: a look at our Bug Bounty program’s success in 2022

Take me into the ballgame: how Zoom and MLB™ put fans in the action with Zoom Contact Center

We’ve attained three new certifications and attestations — here are all the details

A Message from Eric Yuan, CEO of Zoom

A parent’s guide for talking to kids about safely using Zoom

4 predictions for work in 2023

The City of Stockholm uses Zoom X as a secure collaboration solution

Hybrid work and productivity driving cloud phone adoption in Asia, according to senior executives

1 year, 1 million users in the Zoom Learning Center

Zoomtopia APAC 2022: comprehensive communications driving the future of work

Think bigger: creating new possibilities in retail, manufacturing, and other industries

Giving thanks: what our Zoomies are grateful for in 2022

The real world: UCSB students use Zoom platform to kickstart student-run business

Zoomtopia EMEA 2022: thank you for exploring with us