The latest from the Zoom blog

Boost performance with these call center best practices. Learn how to improve efficiency, enhance customer satisfaction, and drive business growth.

Get our practical guide for successfully implementing contact center AI without losing the human touch.

Zoom’s Bug Bounty Program incentivizes the discovery and responsible disclosure of security vulnerabilities. Here's a look at the past year's highlights. 

Streamline customer experience with AI-based transcripts and summaries. Learn how they cut agent call times, improve training, and deliver actionable insights.

If you want to improve collaboration, look across the entire meeting lifecycle — time spent before, during, and after meetings — to set your team up for success.

Discover how computer telephony integration (CTI) can improve call handling and boost customer satisfaction by integrating your CRM with your contact center platform.

Boost performance with these call center best practices. Learn how to improve efficiency, enhance customer satisfaction, and drive business growth.

The Zoom discount for nonprofits helps nonprofit teams forge stronger connections with their communities.