Italy

Country code: +39

Last updated: February 15, 2026

Zoom Phone

Zoom Contact Center

Supported Number Type

Toll, Toll-Free

Virtual, Toll-Free

Capability

Toll: Inbound, Outbound, Emergency Calling
Toll-Free: Inbound Only

Virtual: Inbound, Outbound
Toll-Free: Inbound Only

Number Porting Supported?

check

Yes

check

Yes

New Number Supported?

check

Yes

check

Yes

Lead Times

Number Porting

    • Toll & Virtual numbers: Up to 30 business days
    • Toll-Free: Up to 20 business days



New Number Provisioning                                                                                                                                                                                                                                                                                     

    • Toll & Virtual numbers: Up to 3 business days
    • Toll-Free: Up to 7 business days



Address & Documentation validation: Up to 5 business days

Compliance Requirements for Service Activation

Toll & Virtual

    • Requires a valid address in Italy that matches the desired area code.
    • Proof of address (Any of the following)
        • Utility Bills
        • Financial Documents
        • Government-Issued Documents
        • Official Correspondence
        • Other Acceptable Documents
          • Property deed or title.
          • Rental agreement.
          • Employer letter confirming address.
    • A photocopy of the end-user passport
    • VAT number                                                                                                                                                                                                                                                          

Toll-Free

    • Requires a valid worldwide address.
    • Proof of Entity (Any of the following)
        • Sole Proprietorships
        • Corporations (including Limited Liability Companies)
        • Partnerships (General or Limited)
        • Schools and Universities
        • Non-Profit Organizations
        • Government Agency

                                                                                                                                                                                                                                                  

NOTE:

    • Please ensure that all provided documents are current, legible, and authentic, and not older than 3 months.
    • Zoom may request additional documentation or verification steps, as deemed necessary.