AI-assisted clinical documentation powered by Zoom AI designed to support in-person, voice, and telehealth visits.
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Built on Zoom's infrastructure with available technical and contractual safeguards including encryption in transit and at rest and Business Association Agreement (BAA) availability to support customers' HIPAA compliance efforts.
Reshape notes into your preferred format with AI-assisted editing in Zoom's platform, helping you to save time.
Document telehealth and in-person visits directly within Zoom workflows, reducing app-switching. Clinical Notes is available on desktop, web, and mobile, and with Meetings, Phone, and Contact Center.
Zoom Clinical Notes is an AI-powered documentation solution native to Zoom. It captures clinician-patient conversations, in telehealth or in person, and drafts structured clinical notes for your review.
Clinical Notes is designed to help clinicians save time on documentation, support consistency across visits, and reduce the administrative burden that drives burnout. Because Clinical Notes lives inside Zoom, there’s no separate scribe app to adopt or manage.
Clinicians and practices in primary care and behavioral health, from solo providers to growing health networks, including telehealth-first providers, nurse practitioners, PAs, and psychiatrists.
Pricing starts at $79 per user per month, billed annually. A 21-day free trial is available for qualified accounts. Contact sales for additional questions and details.
Clinical Notes supports conversations today in English, Mandarin, Japanese, Italian, French, German, Spanish, Portuguese, Arabic, and Korean. Notes are generated in English.
Clinical Notes supports EHR connectivity via open APIs or the Chrome and Edge extension for supported web-based EHRs, at no added cost. Additional EHR integrations are available for an additional cost.
Our Clinical Notes API lets ISVs and developers add Zoom’s AI clinical documentation to their own healthcare apps. You submit audio and receive a structured draft clinical note, using either synchronous or asynchronous processing.
Zoom provides safeguards to support HIPAA compliance efforts for covered entities under a signed BAA. Clinical Notes and transcripts are encrypted in transit and at-rest, and stored in the U.S. Refer to Zoom’s HIPAA Compliance guide for more information.
Clinical Notes uses Zoom’s proprietary automatic speech recognition (ASR), tuned for healthcare rather than adapted from a general-purpose transcription model. That tuning is designed to help it handle clinical conversations, including medical terminology, medication names, and back-and-forth between clinician and patient. The transcript then generates a structured draft note using your chosen template.
