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AI Assistant

Zoom’s smart AI assistant that empowers you

Collaborate, communicate, and get work done more efficiently with Zoom AI Companion. Let AI Companion help draft emails and chat messages, summarize meetings and chat threads, improve brainstorming with colleagues, and more — all in the easy-to-use Zoom experience you know and love. 


 

Coming later this year is Ask AI Companion, a new way to interact with AI across the Zoom platform. It can gather, synthesize, and share information from multiple sources across Zoom. Ask AI Companion is there to help you with those routine but time-consuming tasks like meeting preparation. It can create a meeting agenda or an executive brief for a project.*

 

Included at no additional cost with the paid services in your Zoom user account*

 

Boost how you collaborate, connect, and create

There’s no need to switch between multiple windows — Zoom AI Companion is woven into products across the Zoom Workplace, helping you save time and work more efficiently throughout your day. 

AI Assistant for Virtual Meetings

Meetings

AI Companion for Zoom Meetings

  • Meeting summaries can save time taking notes and easily share important action items.

  • Chat with AI Companion about what you missed if you join late and get a real-time response during your meeting.

  • With smart recordings, AI Companion divides meeting recordings into chapters by topic so you can review meeting highlights and next steps more quickly.

  • Meeting summaries and asking questions in meetings are supported in 36 languages. AI Companion will even automatically detect the main language spoken during the meeting and provide a meeting summary in that language.

Ask AI Companion

You need to focus your time on the most impactful parts of your work, so Ask AI Companion is designed to do the heavy lifting for you. From directly within the Zoom app, you can use Ask AI Companion to gather, synthesize, and share critical information from multiple data sources across Zoom Workplace and third-party applications. Coming later this year!

  • Synthesize critical information from multiple sources 

  • Automate routine tasks such as preparing you for a meeting by creating an agenda and summarizing previous meetings, drafting an executive brief, and brainstorming new ideas for a project

  • Helping you stay informed during your workday so you can focus on what matters most

  • Use Ask AI Companion across Zoom throughout the workday

Ask AI Companion

Reinvent how you connect with your customers, clients, and contacts

Make communication easier with every audience, whether you’re talking to one person or one thousand.

AI Assistant for Virtual Events

Events

 

AI Companion in Zoom Events and Zoom Sessions*

  • Ask AI Companion to generate content such as event and session descriptions, speaker bios, lobby announcements, and more.

  • Zoom Events hosts can get help composing emails, subject lines, titles, and calls to action using context from your Zoom Events description or by providing a more specific prompt.

  • Zoom Events hosts can use AI Companion to generate images for emails, the event page, or in-event content without having to pay for outside help.

  • Zoom Events hosts and participants can use AI Companion to compose chat messages for the lobby chat.

*AI Companion features must be turned on by your Zoom account administrator in order to be used within Zoom Events and Zoom Sessions.

AI Assistant for Contact Center

Contact Center

 

AI Companion in Zoom Contact Center

  • Summarize conversations for smoother hand-offs.

  • Generate post-call tasks to help keep track of follow-ups.

  • Measure engagement with speech analytics and sentiment analysis.

Ready to try Zoom AI Companion?

Find out what AI can do for you.

Learn how to start using AI Companion today.

Read the support article below to start using AI Companion today.

Get started Get started

I do not have a paid Zoom license

AI Companion is included at no additional cost for select paid Zoom plans.

Buy Zoom Buy Zoom

AI Companion privacy and security

Zoom is committed to responsible AI, with security and privacy at the core of the generative AI capabilities we provide. We recognize that generative AI brings an evolving set of risks for our customers, and we are committed to prioritizing transparency and customer choice as we build new generative AI features.

Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models.

AI Companion privacy and security

No matter your role

Use AI Companion across your organization.

AI Assistant for Marketing

Marketing

Get help creating content for your events.

  • Set up your events faster with help from our content generator in Zoom Events

  • Drive promotion and in-event engagement.

  • Improve project management through enhanced team collaboration.

AI Assistant for HR and Talent

HR and Talent

Elevate the candidate and employee experience.

  • Get stronger alignment with your team throughout the hiring process by enabling AI Companion in Team Chat to stay on top of candidate updates.

  • Easily schedule interviews and follow-up conversations using AI Companion in Mail.

No matter your business

AI Companion for specific verticals and industries.

AI Assistant for Technology

Technology

Better collaboration from product concept to launch.

  • Tighten collaboration in the design, planning, and launch phases by using AI Companion in Whiteboard to brainstorm and develop better processes.

  • Enhance cross-functional collaboration between engineering, product, and marketing ensuring that all team members are up to speed on current information using Team Chat Summary.

AI Assistant for Education

Education

Enrich your engagement with students.

  • Summarize and share lecture highlights using Smart Recordings.

  • Enable student creativity through whiteboards.

  • Keep faculty and staff connected with AI Companion in Team Chat and help them save time on administrative tasks like note taking.

  • Help students get caught up quickly in a lecture with in-meeting questions.

AI Assistant for Healthcare

Healthcare

Reduce physician burnout and improve employee engagement.

  • Spend less time writing notes between care visits.

  • Increase cross-functional collaboration between physicians, staff, operations, and administrators.

Transform the way you work, with AI by your side

Stay up to date on our AI research, courses, events, and webinars.

FAQs

Zoom AI Companion is your generative AI assistant that empowers you to focus on what matters most. With Zoom’s federated approach to AI, our goal is to provide high-quality results and offer the best value for our customers’ diverse needs. Get help drafting emails and chat messages, summarizing meetings and chat threads, brainstorming creatively, and much more — included at no additional cost with the paid services assigned to your account in the simple, easy-to-use Zoom experience you know and love.

AI Companion must initially be enabled by the account administrator. If you do not have admin privileges for your account, you will need to contact your Zoom administrator. All of the AI Companion features can be found in Settings under the AI Companion Tab. If your admin has enabled AI Companion features for the account, individual users can enable available features there. For more information on how to set up Zoom AI Companion, please review our getting started guide on our support site.

Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models. For more information, check out this article on how Zoom handles data.

Zoom AI Companion is included at no additional cost with the paid services assigned to Zoom user accounts. AI Companion may not be available for all regions or industry verticals.
Zoom is focused on delivering limitless human connection on one platform, and generative AI is a key component to that. We believe that Zoom AI Companion’s capabilities should be available to our eligible paid customers without additional cost to help give your teams a productivity boost in their workday.

The AI Companion page in the Zoom web portal allows you to view, edit, and share the summaries of meetings you hosted. To access your meeting summaries:

 

First, sign in to the Zoom web portal. In the navigation menu on the left panel, click “AI Companion.” Under “My Summaries,” you can select from a list of meetings, search by meeting topic or meeting ID, or select a date range to find a specific meeting summary. Once clicked, the selected meeting summary will be displayed.

You will be able to choose from the following options:

  • Share: Send the summary through email. You will be prompted to enter one or more email addresses or contact names, then click “Share.”
  • Download: Download a copy of the summary.
  • Edit: Modify the summary and then click “Save.”
  • Delete: Permanently delete the summary. (Note: This action cannot be undone and the deleted summary cannot be restored.)

 

If Continuous Meeting Chat was enabled for the meeting, the meeting summary will also be shared in the chat channel created by the meeting.  

 

Meeting summaries can also be viewed in the meeting card or your calendar within the Zoom app.

If your administrator has not locked these preferences, you can disable AI Companion with the following steps:

  • Sign in to the Zoom web portal.
  • Click “Settings.”
  • Click the “AI Companion” tab.
  • Find the feature you want to disable and toggle it off to disable it (it will show as gray).
  • If a verification dialog displays, click “Disable” to verify the change.

Zoom AI Companion is configured off by default for all accounts. If you have eligible paid services assigned to your Zoom account, you have access to those Zoom AI Companion features, but you (or your account admin if you do not have admin access) will not be using AI Companion features unless they are first enabled on your account.

Zoom AI Companion is integrated in many of our products, including Meetings, Team Chat, Mail & Calendar, and more. You can find AI Companion by looking for the sparkle icon which you can click to interact with AI Companion features. Note that certain AI Companion features can be enabled or disabled in Settings in the web portal under the “AI Companion” tab.

Zoom AI Companion features are present across many of our products including Meetings, Team Chat, Mail & Calendar, Whiteboards, Phone, Contact Center, Events, and Sessions, with more products coming soon!

Zoom takes a federated approach to AI, which means we use our own proprietary large language models (LLMs) alongside models from leading companies such as OpenAI and Anthropic to power our AI features.

Yes, Zoom AI Companion uses our own proprietary large language models (LLMs) alongside models from leading companies such as OpenAI and Anthropic to power its capabilities.

Get started with Zoom AI Companion today

*Zoom AI Companion is now included at no additional cost for customers with the paid services assigned to their Zoom user accounts.