Work happy with Zoom AI Companion

Zoom AI Companion is your generative AI assistant that empowers you to focus on what matters most. With Zoom’s federated approach to AI, our goal is to provide high-quality results and offer the best value for our customers’ diverse needs. Get help drafting emails and chat messages, summarizing meetings and chat threads, brainstorming creatively, and much more — included at no additional cost with the paid services assigned to your account in the simple, easy-to-use Zoom experience you know and love.

If you do not have admin privileges for your account, you will need to contact your Zoom administrator. All of the AI Companion features can be found in Settings under the AI Companion Tab. If your admin has enabled AI Companion features for the account, individual users can manage available features there. For more information on how to set up Zoom AI Companion, please review our getting started guide on our support site.

Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models. For more information, check out this article on how Zoom handles data.

Zoom AI Companion is included at no additional cost with the paid services assigned to Zoom user accounts. AI Companion may not be available for all regions or industry verticals.
Zoom is focused on delivering limitless human connection on one platform, and generative AI is a key component to that. We believe that Zoom AI Companion’s capabilities should be available to our eligible paid customers without additional cost to help give your teams a productivity boost in their workday.

The AI Companion page in the Zoom web portal allows you to view, edit, and share the summaries of meetings you hosted. To access your meeting summaries:

First, sign in to the Zoom web portal. In the navigation menu on the left panel, click “AI Companion.” Under “My Summaries,” you can select from a list of meetings, search by meeting topic or meeting ID, or select a date range to find a specific meeting summary. Once clicked, the selected meeting summary will be displayed.

You will be able to choose from the following options:

• Share: Send the summary through email. You will be prompted to enter one or more email addresses or contact names, then click “Share.”
• Download: Download a copy of the summary.
• Edit: Modify the summary and then click “Save.”
• Delete: Permanently delete the summary. (Note: This action cannot be undone and the deleted summary cannot be restored.)

If Continuous Meeting Chat was enabled for the meeting, the meeting summary will also be shared in the chat channel created by the meeting.  

Meeting summaries can also be viewed in the meeting card or your calendar within the Zoom app.

If your administrator has not locked these preferences, you can disable AI Companion with the following steps:

• Sign in to the Zoom web portal.
• Click “Settings.”
• Click the “AI Companion” tab.
• Find the feature you want to disable and toggle it off to disable it (it will show as gray).
• If a verification dialog displays, click “Disable” to verify the change.

If you have eligible paid services assigned to your Zoom account, you have access to Zoom AI Companion features, but if you (or your account admin if you do not have admin access) will not be using AI Companion features, you can disable those features for the account.

Zoom AI Companion is integrated in many of our products, including Meetings, Team Chat, Mail & Calendar, and more. You can find AI Companion by looking for the sparkle icon which you can click to interact with AI Companion features. Note that certain AI Companion features can be enabled or disabled in Settings in the web portal under the “AI Companion” tab.

Zoom AI Companion features are present across many of our products including Meetings, Docs, Team Chat, Mail & Calendar, Clips, Surveys, Whiteboards, Phone, Contact Center, Events, and Sessions, with more products coming soon!

Zoom takes a federated approach to AI, which means we use our own proprietary large language models (LLMs) alongside models from leading companies such as OpenAI and Anthropic to power our AI features.

Yes, Zoom AI Companion uses our own proprietary large language models (LLMs) alongside models from leading companies such as OpenAI and Anthropic to power its capabilities.