Industries Zoom Workplace

15 best small business apps to stay ahead in 2025

25 min read

Updated on July 10, 2025

Published on July 10, 2025

A small business owner with a storefront open sign

It’s always been challenging to run a small business, but with 33.2 million
small businesses in the U.S. these days, the competition has never been fiercer. Small business owners have to wear a lot of hats — and they also have limited time and resources compared to many larger businesses. If you're looking for a solution, you’re in luck: we’ve got a list of the best small business apps to help you harness the power of technology to get everything done without the hassle. 

But you’ve got to know what to look for. Any app you choose should meet your business’s specific needs; an expensive app with unnecessary features won’t do you any favors. To help you get started, we’ve evaluated the top apps on the market by reading customer reviews, comparing features and capabilities, and considering their usefulness to small businesses.

The 15 best apps for small businesses at a glance

Category

Key features

Pricing*

Zoom Workplace

Communication and collaboration

  • AI Companion
  • Centralized portal for a simple admin experience*
  • Video conferencing
  • VoIP phone*
  • Team chat
  • Workflow automation*
  • Collaboration tools: whiteboard, collaborative document, task management

 

*Some features are only available with certain licenses or add-ons.

Starting at $13.33/user/month

Google Workspace

Communication and collaboration

  • Secure cloud storage
  • Document sharing
  • Document collaboration

15GB free; Paid plans start at $1.99/user/month

Evernote

Communication and collaboration

  • Note-taking and task management
  • Sync across devices
  • Scan and digitize documents

Free plan available; paid plans start at $10.83/user/month

Canva

Communication and collaboration

  • Premade templates
  • Drag-and-drop interface
  • Team collaboration

Free plan available; paid plans start at $15/month

Gusto

HR and payroll

  • Automated tax filing
  • Employee benefits and onboarding
  • PTO tracking and compliance support 

Contact for pricing

Wave

HR and payroll

  • Invoicing and accounting
  • Payroll processing
  • Automatic transaction imports

Free plan available; paid plans start at $16/month

Expensify

Finance

  • Smart receipt scanning and categorization
  • Automated reimbursement system
  • Integrates with accounting software

Free plan available; paid plans start at $5/user/month

QuickBooks

Finance

  • Invoice and expense tracking
  • Tax calculation
  • Payroll processing

$35/user/month

Square

Finance

  • Payment processing for online and in-store transactions
  • POS system
  • Inventory and customer management tools 

Free plan available; paid plans start at $29/month

Asana

Project management

  • Task assignment and tracking
  • Workflow automation
  • Integrates with business tools

Free plan available; paid plans start at $10.99/user/month, billed annually

Basecamp

Project management

  • Calendar
  • To-do list
  • Project views
  • Document sharing

Free plan available; paid plans start at $15/user/month

Trello

Project management

  • Kanban boards
  • Drag-and-drop task organization
  • Customizable workflows 

Free plan available; paid plans start at $5/user/month

Zoho Projects

Project management

  • Project templates
  • Time tracking
  • Whiteboard
  • Storage space

Free plan available; paid plans start at $4/user/month, billed annually

HubSpot CRM

Customer management

  • Contact and lead management
  • Email tracking and automation
  • Several “hubs” that help meet unique needs

Free plan available; paid plans vary depending on requirements

monday.com

Customer management

  • Project tracking
  • Code-free automations
  • Customizable dashboards

Free plan available; paid plans start at $9/user/month

*Pricing is current as of June 2025.

Best small business apps for communication and collaboration

1. Zoom Workplace for all-in-one communication and collaboration

Best for

AI-driven communication and collaboration

G2 rating

Pros

  • Great all-in-one productivity solution

  • Leverages AI for increased productivity

  • Easy to learn, use, and customize

  • Strong security

  • Mobile accessibility

Cons

  • Some features may require additional training for optimal use

Key features

  • AI Companion

  • Centralized portal for a simple admin experience*

  • Video conferencing

  • VoIP phone*

  • Team chat

  • Workflow automation*

  • Collaboration tools: whiteboard, collaborative document, task management

    *Some features are only available with certain licenses or add-ons.

Starting price

  • $13.33/user/month

Website link: https://www.zoom.com/en/small-business/workplace/

Zoom is a tool that provides leading communication and productivity solutions for small businesses with limited resources. As an AI-first platform, Zoom helps simplify your day-to-day workflows, giving you time back to focus on growing your business. Plus, Zoom’s user-friendly design makes it accessible for businesses with limited IT resources. 

Zoom goes far beyond video — with chat, phone, a collaborative whiteboard, and more, you’ll have a full productivity solution. 

  • AI Companion: Generate meeting summaries, draft messages, and get real-time meeting assistance, freeing you to focus on more strategic tasks for your business.
  • Centralized admin portal: Admins and owners can manage user accounts, access and permissions, and settings and features in one place.*
  • Video conferencing: These aren’t yesterday’s basic video meetings. With Zoom, you can run meetings, record and share video after the fact, set up collaborative whiteboards, and create shared documents that transform meeting information into actionable plans, wikis, and projects.
  • VoIP phone: Zoom leverages AI to bring you a powerful VoIP phone service, built with enterprise-grade uptime and security in mind.*
  • Team Chat: Your team can communicate how they want when they want with instant messaging that’s simple to deploy and use. Plus, AI features help compose content and generate summaries of long chat threads.
  • Workflow Automation: Automate routine tasks, develop tailored workflows suited to your specific team’s needs, and connect with third-party systems.*
  • Automated task tracking: Turn conversations and meeting action items into trackable tasks, assign owners, set due dates, and follow up with ease with Zoom Tasks.

*Some features are only available with certain licenses or add-ons.

2. Google Drive for storing, sharing, and editing documents

Best for

Storing, sharing, and editing documents

G2 rating

Pros

  • Intuitive user interface

  • Collaboration features

Cons

  • Limited free storage

Key features

  • Secure cloud storage

  • Document sharing

  • Document collaboration

Starting price

  • 15GB free; Paid plans start at $7/user/month

Screenshot  of an organized Google Drive for small business.

Website link: here

Google Workspace is Google’s cloud-based document sharing, storing, and collaboration platform. You can manage and edit documents in real time, access file history, and set up unique access control for each document. This means small business teams can work together easily without needing expensive or complex IT setups.

Plus, it’s cost-effective. There is a free plan available for up to 15GB of storage, and if you need more space, paid plans start at $7.00 per month. Users appreciate the easy-to-use interface and the collaboration features, but free storage is limited compared to some competitors. 

3. Evernote for organizing notes

Best for

Organizing notes

G2 rating

Pros

  • Search functionality

  • Helpful organization

Cons

  • Free plan features are limited

Key features

  • Note-taking and task management

  • Sync across devices

  • Scan and digitize documents

Starting price

  • Free plan available; paid plans start at $10.83/user/month

screenshot of Evernote's website homepage

Website link: here

Evernote is an AI-powered note-taking and task management app you can use via mobile, desktop, and browser. It syncs across devices and lets you keep track of notes in organized “notebooks.” You can also scan and digitize documents from outside Evernote. All of this lets you keep information in one place and run your business in a lean way. 

The search functionality is helpful for finding past information, and users tend to like the organizational capabilities. However, while the free plan is nice, it comes with limited features compared to the paid plans.

4. Canva for creating visuals

Best for

Creating visuals

G2 rating

Pros

  • Easy for non-designers to use

  • More affordable than professional design software

Cons

  • Some templates require paid plans

Key features

  • Pre-made templates

  • Drag-and-drop interface

  • Team collaboration

Starting price

  • Free option available; paid plans start at $15/month

screenshot of Canva's business solutions website page

Website link: here

Canva helps you create visual designs for branding and marketing. With pre-made templates for various use cases (social media, presentations, and flyers, for example) and a drag-and-drop interface, Canva makes it possible for anyone, even those without design experience, to create graphics and visuals. It’s also possible for teams to collaborate on designs. 

Compared to professional design software, Canva is a much more affordable option for small businesses. That said, some of the templates are only usable with a premium plan.

HR and payroll apps for small businesses

Payroll and human resources don’t have to be painful when you leverage HR and payroll apps for small businesses. To help automate your HR processes, consider the following options:

5. Gusto for automating payroll and benefits

Best for

Automating payroll and benefits

G2 rating

Pros

  • All-in-one HR and payroll platform

  • Helps with compliance

Cons

  • Pricing may be high for small businesses

Key features

  • Automated tax filing

  • Employee benefits and onboarding

  • PTO tracking and compliance support

Starting price

  • Contact for pricing

Small business payroll run through Gusto HR software.

Website link: here

Gusto is a great option for small businesses looking to automate payroll and benefits for their company, as it handles several aspects of HR in one. You can manage payroll, including automated tax filing, as well as employee benefits and onboarding processes. Gusto also tracks paid time off (PTO) and helps your business stay in compliance with relevant regulations. 

While Gusto can be a useful all-in-one solution for HR and payroll, it may be too costly for small businesses that are just getting started or not yet turning a profit.

6. Wave for free accounting and payroll

Best for

Free accounting and payroll

G2 rating

Pros

  • Free accounting features

  • User-friendly interface

Cons

  • Payroll requires a monthly add-on cost

Key features

  • Invoicing and accounting

  • Payroll processing

  • Automatic transaction imports

Starting price

  • Free plan available; paid plans start at $16/month

Compilation of tools available on Wave’s payroll software for small business.

Website link: here

Wave offers a variety of plans to meet every business’s needs. For small businesses, Wave’s free starter plan is great. It includes free invoicing and accounting, and you can add on additional features as you need them, like payroll, which starts at $20 per month. 

SMBs looking for accounting software may find what they need with Wave, but those looking for an inexpensive all-in-one solution may find the additional cost for payroll processing prohibitive. 

Finance apps for small businesses

When considering tools to keep your business running, or apps to start a business, finance apps should be at the top of your list. After all, a business needs to make money! Here are a few of the top contenders.

7. Expensify for business expense and reimbursement management

Best for

Business expense and reimbursement management

G2 rating

Pros

  • Saves time on manual expense tracking

  • Smart options

Cons

  • Some features require a paid plan

Key features

  • Smart receipt scanning and categorization

  • Automated reimbursement system

  • Integrates with accounting software

Starting price

  • Free plan available; paid plans start at $5/user/month

screenshot of Expensify landing page

Website link: here

Expensify helps businesses manage their expenses and process reimbursements. You can leverage smart receipt scanning to track and categorize expenses, and Expensify offers an automated reimbursement system so you can reduce missed or inaccurate reimbursements. It’s also possible to integrate with accounting software to keep everything connected. 

With smart features that automate parts of the process, you can save time and work more efficiently — a must for any small business. However, not all features are available with the free plan option.

8. QuickBooks for comprehensive accounting

Best for

Comprehensive accounting

G2 rating

Pros

  • Cloud-based access lets you access from anywhere

  • Seen as the industry standard for accounting

Cons

  • Has a steep learning curve

  • More expensive than some options

Key features

  • Invoicing expensive tracking

  • Tax calculation

  • Payroll processing

Starting price

  • $35/user/month

 invoicing dashboard for small business with graphs and visuals on QuickBooks.

Website link: here

Intuit QuickBooks is a robust system offering accounting solutions including invoicing, tax calculation, and financial reporting. You can also use QuickBooks to handle payroll processing and expense tracking. As a cloud-based solution, it can be accessed and used from anywhere, which can be especially helpful for small businesses that are frequently on the go or remote. 

While it comes with a wide range of features, new users may need a bit of time to get fully up to speed, but once they do, QuickBooks becomes a powerful tool for streamlining day-to-day financial operations.

9. Square for POS system and payment processing

Best for

POS system and payment processing

G2 rating

Pros

  • Free for basic services

  • Helpful for small retail businesses

Cons

  • Payment processing fees can add up

Key features

  • Payment processing for online and in-store transactions

  • POS system

  • Inventory and customer

Starting price

  • Free plan available; paid plans start at $29/month

Screenshot of Square's landing page

Website link: here

If you’ve ever tapped your card to make a purchase at a small business, chances are you’ve seen Square in action. While it’s often used for its point of sale (POS) features, Square also helps businesses with payment processing. There are additional features for inventory management and customer management.

Square works especially well for retail businesses, and because there’s a free option for basic services, it’s an affordable choice for small businesses. However, payment processing fees can add up over time.

Best project management apps

Some of the best apps for small business teams are project management apps. They can help teams get organized, plan out important projects, and stay on top of hefty to-do lists.  

10. Asana for tracking project progress

Best for

Tracking project progress

G2 rating

Pros

  • Simple interface

  • Flexible project views

Cons

  • Advanced features require a paid plan

Key features

  • Task assignment and tracking

  • Workflow automation

  • Integrates with business tools

Starting price

  • Free plan available; paid plans start at $10.99/user/month, billed annually

Screenshot of the Asana landing page

Website link: here

Asana is a project management software that helps you set up and assign tasks and track progress over time. Set up task due dates and owners, then keep track with flexible project views based on your business needs. You can also automate workflows within Asana, keeping projects moving smoothly. 

Users appreciate the simple-to-use interface and the fact that Asana integrates with third-party business tools. There’s a free starter option, but some advanced features require a paid plan.

11. Basecamp for team-focused project management

Best for

Team-focused project management

G2 rating

Pros

  • Only pay for employees; guests and clients are free

  • 24/7 customer support

Cons

  • Free plan only allows one project at a time

  • Many features only come with paid plans

Key features

  • Calendar

  • To-do list

  • Detailed project views

  • Document sharing

Starting price

  • Free plan available for one project at a time; paid plans start at $15/user/month

Screenshot of the Basecamp landing page

Website link: here

Basecamp is a project management system that blends a calendar, task list, project board, and detailed project views. You can share documents, collaborate on projects, and message about updates or questions. 

There are a variety of plans to choose from, starting with a free plan that allows a team to work on a single project at a time — great for small businesses that are just getting started. The basic features are the same with every plan, but higher price points allow for more advanced features.

12. Trello for project management using Kanban boards

Best for

Project management using Kanban boards

G2 rating

N/A

Pros

  • Easy to use

  • Lets you visualize projects

Cons

  • Lacks advanced reporting

  • Automation features require paid plan

Key features

  • Kanban boards

  • Drag-and-drop task organization

  • Customizable workflows

Starting price

  • Free plan available; paid plans start at $5/user/month

Screenshot of Trello's landing page

Website link: here

Trello lets you manage projects using Kanban board-style cards. As you finalize tasks, you can drag and drop cards to another part of the workflow to keep everything running in order. Workflows can also be customized to meet each small business’s unique project needs.

The free plan allows up to 10 collaborators and 10 boards per workspace. For those who want more automation or more users, there are a variety of paid plan options.

13. Zoho Projects for managing projects and customer relationships

Best for

Managing projects and customer relationships

G2 rating

Pros

  • Integrates with Zoho CRM

  • Affordable pricing

Cons

  • Free plan is limited

Key features

  • Project templates

  • Time tracking

  • Whiteboard

  • Storage space

Starting price

  • Free plan available; paid plans start at $4/user/month, billed annually

Screenshot of Zoho Projects landing page

Website link: here

Zoho Projects offers you the ability to manage tasks, create Gantt charts, and pull project reports. The free plan allows you to create and manage three projects along with whiteboarding and document storage, but the paid plans provide more robust features like project templates and time tracking. 

Those who use other Zoho tools for their business will appreciate its ability to integrate with systems like Zoho CRM, making it easier to manage customer relationships. 

While the free plan is somewhat limited compared to other tools, the paid plans are fairly affordable.

Customer management apps for small businesses

Customers are the core of your business, but keeping track of customer interactions can be tricky. These customer management apps can help.

14. HubSpot CRM for managing customer relationships and sales pipelines

Best for

Managing customer relationships

G2 rating

Pros

  • Free plan offers great value

  • Integrates with Gmail and most versions of Outlook

Cons

  • Some advanced features are costly

Key features

  • Contact and lead management

  • Email tracking and automation

  • Several “hubs” that help meet unique needs

Starting price

  • Free plan available; paid plans vary depending on requirements

Screenshot of HubSpot landing page

Website link: here

HubSpot offers several “hubs” to help businesses meet their needs, including marketing, sales, content, and commerce. 

There is quite a robust suite of free features, like email marketing, automation, team email, limited chatbots, and email reply tracking, making it an affordable choice for small businesses with a limited budget. You can also generate personal meeting links and email templates and share documents. 

While the free features have a lot to offer, HubSpot increases in price as you add more features and build out the hubs.

15. monday.com for customizable workflows for team collaboration

Best for

Customizable workflows for team collaboration

G2 rating

Pros

  • Customizable workflows

  • Over 200 third-party integrations

Cons

  • Can be complex for beginners

  • Free plan is somewhat limited

Key features

  • Project tracking

  • Code-free automations

  • Customizable dashboards

Starting price

  • Free plan available; paid plans start at $9/user/month

screenshot of monday.com landing page

Website link: here

With monday.com, teams can customize their own unique workflows for project tracking and collaboration, no coding prowess required (so you don’t have to worry about hiring IT staff right away). There are features to help track project progress in real time, as well as the ability to get an at-a-glance overview. No-code automations help teams enhance their efficiency with automatic email updates, task assignment, and reminders. 

Additionally, monday.com integrates with over 200 popular apps, including Gmail, Slack, and Microsoft tools. While the free plan allows for a decent amount of customization, it takes a paid plan to truly be able to dig in.

How to choose the right small business apps for your team

Selecting the right small business apps for your team means looking at more than just features — you need something that will enhance collaboration, streamline workflows, and support scalability. To help you make the best choice, consider these key factors when evaluating apps:

  • Essential functionality: The best business apps clearly address pain points in your business. Whether you need to manage tasks, automate processes, or improve collaboration, look for an app that does just that.
    • Ask yourself, Does it directly solve a problem my team faces?
  • Scalability: Your tools should grow with your business, not hold you back. The top small business apps allow additional users, expanded features, and increased capacity without causing major disruptions or delays. Finding a scalable solution prevents the need for future software changes or upgrades.
    • Ask yourself, Can this app grow with my business needs?
  • Integration capabilities: You probably use several business management apps and tools, and while finding a one-stop shop is ideal, it’s not always possible. That means you should look for an app that integrates with other tools you’re using, like your existing CRM or accounting software. 
    • Ask yourself, Does this app seamlessly connect with our existing tools? 
  • AI and automation features: AI can significantly reduce your team’s manual efforts, saving time and driving overall productivity. Consider small business apps that include automated workflows, smart scheduling, and predictive analytics. 
    • Ask yourself, Can it automate repetitive tasks?
  • Security: Keeping sensitive data under lock and key is non-negotiable, so any small business management app you consider should offer security measures like data encryption, access management, and multi-factor authentication.
    • Ask yourself, Does this app have robust security measures in place to protect sensitive information?
  • Mobile accessibility: Mobile-friendly apps let your team stay connected and work together regardless of location. Plus, they’ll be able to get work done from anywhere, increasing productivity and delivering projects faster.
    • Ask yourself, Can my team access this app on various devices?
  • Ease of use: An app is only helpful if your team knows how to use it — and finds it simple enough to use regularly. Find an app with an intuitive interface and minimal learning curve, and your team will be more likely to adopt it quickly without extensive training.
    • Ask yourself, Is the interface intuitive, minimizing training time?
  • Cost: While there are plenty of free business apps, sometimes you get what you pay for. Pay attention to the limitations of free plans, and consider the cost of add-ons or subscriptions. Even some of the best free apps for small business owners may have hidden costs if you look closely. Instead of stitching together several tools, consider platforms that offer multiple features under one subscription. Consolidated solutions can deliver more value and reduce both costs and complexity in the long run.
    • Ask yourself, Does the pricing align with our budget?

Small businesses trust Zoom for seamless collaboration

With so much to consider when looking for all the apps your business needs to succeed, it’s clear that Zoom is a top choice for small businesses

With virtual meetings, VoIP add-on, and team chat, even the most distributed team will be set up for collaboration and communication. Customizable workflow automation keeps projects moving while saving time, and Zoom AI Companion assists with routine tasks, allowing your team to focus on more strategic work. 

Ready to transform your small business into a success? Get started by exploring Zoom Workplace today.

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