Simpler phone management. Happier IT teams.

Bring new hires online in as little as a few minutes and keep existing teams connected without the busywork. With Zoom Phone's central admin portal, you can assign numbers, add or replace devices, and manage desk phones or softphones from one place — saving hours of repetitive setup and reducing downtime.

Nobody likes being bounced around or left waiting listening to endless hold music. Set up call queues, extensions, and shared lines so calls land with the right person. Even high volumes can be distributed smoothly, so employees stay productive, customers are satisfied, and IT isn't stuck putting out fires.

With Zoom Phone and Zoom Virtual Agent, you can set up a dedicated line for routine requests like password resets or VPN troubleshooting. Employees get faster answers, and if they need a human, they're routed to the right one — so they get faster help and your team handles fewer, repetitive tickets.

Managing multiple carriers and legacy systems drives up costs and complexity. Zoom Phone brings everything onto one platform — with AI features included* and no surprise fees — so you can save money and simplify operations. Built-in backup routing and local survivability help keep calls connected during outages, so you can give employees and customers a more reliable experience.

*Included with paid services in Zoom accounts.