Sales and CX

Give sales and CX teams advanced phone features

Empower your sales team and elevate customer support with AI-first Zoom Phone features that streamline workflows, enhance productivity, and keep customers connected without friction.

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Accelerate outbound sales success

Reach more prospects in less time with Zoom Auto Dialer. Auto-dial numbers to get through your list faster, connect with live leads, and slash downtime between calls — all while your CRM captures every move.

Maximize sales rep focus during customer calls

Let AI do the heavy lifting. Zoom Revenue Accelerator captures interactions, delivers real-time insights, and automatically generates summaries — freeing up reps to focus on the conversation instead of note-taking.

Enable seamless handoffs to Zoom Contact Center

Stay organized and focused on important work while AI automatically surfaces the most relevant information from all of your conversations and meetings in an easy-to-digest topic view, prioritizing what matters most to you.*

Route calls to the right team member

Distribute calls to the perfect team member with shared lines, call queues, and team SMS. Boost efficiency by integrating SMS into your call queues and auto receptionist — transforming traditional calls into modern, seamless conversations.