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Mobile, International Toll-Free (ITFS) |
Virtual, International Toll-Free (ITFS) |
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Virtual:
- Requires a valid address worldwide
- Proof of Entity (any of the following)
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- Sole Proprietorships
- Corporations (including Limited Liability Companies)
- Partnerships (General or Limited)
- Schools and Universities
- Non-Profit Organizations
- Government Agency
- Proof of address (Any of the following)
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- Utility Bills
- Financial Documents
- Government-Issued Documents
- Official Correspondence
- The company representative's passport
- Company representative details
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- Name
- Contact Number
- Contact Email
- Tax registration certificate
- Letter of intent (LOI) with company letterhead (Template)
Mobile:
- Numbers can only be offered to businesses registered in India.
- Numbers are offered on a per-circle basis
- A valid address within the circle is required to offer circle-specific numbers.
- Please ensure all documents are accurate to prevent any delays in processing your request.
- The following documents are required to perform the customer verification:
- Proof of ID: This must be of the Authorised Signatory
- Authorised Signatory details: Name, contact e-mail, contact number, and passport size photo.
- Proof of Entity: Certificate of Incorporation awarded by the Ministry of Corporate Affairs (MCA).
- Authorisation letter: If the Authorised signatory is the director of the
company, then the company/LLP master data from the MCA website can be considered as an authorisation letter; otherwise Board resolution needs to be supported as an authorisation letter.
- Proof of Site Address: An official utility bill such as water, electric, fixed line, leased line, or broadband bill.
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- To meet the requirements, the document must:
- Be dated within the last 3 months.
- Clearly show the company name and address (which will need to be verified).
- If you have other documents that can serve as proof of address, please contact Zoom’s numbering team to discuss their acceptability.
- Physical Address verification: The address specified for ordering numbers will undergo a physical verification process. Additionally, the latitude and longitude coordinates of the address will be captured and documented in the Customer Application Form (CAF) to ensure accurate verification and record-keeping
- Authorised Signatory: The customer's authorised signatory will sign the Customer Application Form (CAF) using their Digital Signature Certificate (DSC). Certificates from Class 1, 2, or 3 DSC are acceptable for signing the CAF. Please note that only DSC signatures are accepted; signatures from any other digital signature method will not be considered valid.
ITFS: No Requirements
NOTE:
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- Please ensure that all provided documents are current, legible, and authentic, and not older than 3 months.
- Zoom may request additional documentation or verification steps, as deemed necessary.
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