The 2025 Conversational AI for CX Buyers Guide is here—and Zoom has been recognized as Exemplary, with top marks for Product Experience and a Leader designation in Capability.
Analysts praised Zoom CX for:
- Strong Product Experience with robust, AI-powered capabilities
- Leader in Capability, driven by communications and intelligence through AI
- Clear business value, supported by solid TCO/ROI performance
Download the full guide to see why Zoom stands apart—and what to look for when evaluating Conversational AI platforms for CX.
