What makes Zoom Chat
stand out

With Zoom Chat, you get the Slack features you already know, plus built-in AI, in an all-in-one chat platform.
No app-switching necessary.

  • Unified collaboration platform

    Centralize your communication on a single platform, with Zoom Chat, Meetings, Phone, Whiteboard, and more built to work together.

  • Simplified admin management

    Conveniently manage organization-wide settings in a central admin portal and minimize training and support with a platform your users already know and love.

  • Consolidated cost savings

    Connect and communicate across teams with instant messaging included with your paid Zoom Workplace plan at no additional cost.

Pyatok

“Integration of any data can be a headache, but the Zoom Chat migration tool made everything seamless and stress-free when migrating our public and private channels, direct messages, and even files.”

Dillon Harrison

IT Coordinator, Pyatok

Zoom vs. Slack
Zoom vs. Slack

Why choose Zoom over Slack

Zoom Chat
Slack

Included at no additional cost with all plans + core AI chat features, unlimited AI note-taking and AI document creation (Canvas) included with paid plans starting at $14.16 per user per month billed annually

Limited no cost plan
$8.75 - $18 User/Month
Full AI capability is only available in the Business+ plan ($18 User/month) or above

Chats, channels, and meeting chats, all in one place

Zoom Chat is part of the Zoom Workplace app, making it easy for you to chat where most of your meetings take place.

 

Meeting chats can be accessed in Zoom Chat before and after the meeting, along with AI-generated meeting summaries with internal and external attendees at no additional cost for eligible paid plans.

Search across your communication and collaboration tools

Enter relevant keywords to search for across the entire Zoom Workplace platform, from Zoom Chat to Meetings, Whiteboard, Canvas, Sheets, Slides, Contacts, and more, to find files or messages that match your search criteria.

Integrated phone capability
Integrated mail and calendar client
Shared spaces

Create a shared space for project collaboration that only select members can access

 

Stay organized on all aspects of the project with multiple channels within a shared space

 

Onboard a team member to a shared space and they’re instantly added to all associated channels

Native AI tools included

Scope based on plan

Scope based on plan

Custom AI agents

Yes (Paid Add-on*)
Users can invoke agents with slash commands (/) or mentions (@) for private or public interactions.

 

Agents connect with Zoom products, internal MCPs, and third-party tools to enhance workflows.

AI meeting summaries to chat

Meeting summary only works when all participants are from the same organization (cannot summarize if there are external participants.)

Channel summary
Sentence completion
Chat compose
Summarize chat threads

Paid Add-on

Daily Recap

Via workflow (Paid Add-on for advanced and metered AI workflows*)

(On Business+ plan only) & manually vs. AI driven

Mobile quick replies
Document summarization

On Business+ plan only

Schedule messages

Schedule message based on recipient's time zone

Yes - but only the sender's time

Message Reminders

With a reminder note

Threaded conversations

Threads integrated in conversation

Threads in side panel only

Audio & video messages
Native screenshot annotation
Create and arrange folders or sections
External chat
External chat controls and dashboard
Resource tabs in chat

With split view

Sidebar navigation

Drag, drop, pin tabs in sidebar

 

Spotlight chats with Starred tab

 

More advanced filtering and sorting capabilities

 

Meetings chat tab to keep track of conversations before and after meetings.

 

16 tabs available.

Limited Capability

Quoting a message
Chat apps and integrations
Creating and sharing documents

Paid Add-on for advanced and metered AI workflows*

Higher tier plan required for AI workflows

No code/low code builder
Template workflows
Sequential workflows
Conditional branching
Legal hold

Any paid account

Enterprise account only

File sharing controls
Automated SSO/IDP Channel Mapping
LTI Pro integration for education
Customer Managed Keys

Included with enterprise plan or as paid add-on

Paid Add-on

User group permissions

Granular

Basic

 

Feature and price comparisons based on publicly available information as of June 2026

* Use of advanced and metered AI features requires a ZoomMate subscription and available AI Credits. Learn more.

Make a stress-free switch to
Zoom Chat

Feeling stuck with Slack? We make it easy to migrate your organization’s chat history.

Connect with us
Connect with us

Contact our sales team

Talk with one of our experts to come up with a plan that’s right for you.

 

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