How Zoom’s Hardware as a Service Lets You Connect Anywhere

Organizations around the world depend on the latest technology and hardware solutions to power their business. However, with technological advances happening at such a rapid pace, these organizations also need a cost-effective and highly scalable method of receiving the latest hardware innovations. 

Zoom’s Hardware as a Service (HaaS) gives businesses of all sizes a streamlined method of providing their workforce with IP technology. Whether equipping conference rooms, business centers, hot desks, lobbies, or anything in between, Zoom’s HaaS provides the range and reach to let businesses connect anywhere.

Our HaaS program provides access to Zoom Phone and Zoom Rooms hardware solutions through a subscription service. This enables organizations to outfit their employees with leading conference room and enterprise phone technology and scale these solutions, all for a fixed monthly rate. 

All HaaS solutions are supported by Zoom, offering a consistent, reliable experience for customers. IT leaders can also add professional and managed services to their subscription, providing organizations with hassle-free installation and enhanced end-to-end management from our professional services teams.

Hardware subscription services have existed for several years in the unified communications industry. In our approach to creating our hardware subscription service, we chose to work with industry-leading manufacturers and add their most popular products to the service, including AudioCodes, DTEN, Neat, Poly, and Yealink. 

With such a wide range of providers, organizations and end-users can choose from a wide range of products to meet their diverse needs. All hardware offered through our Hardware as a Service program has gone through comprehensive testing and review to help provide a seamless and secure communications experience through our Zoom Certified program.

Our team works alongside established third-party labs and hardware partnerships to extensively test Zoom Certified hardware. Certified hardware solutions receive the Zoom Certified badge, letting our customers know that each hardware solution meets our rigorous standards. 

All Zoom HaaS phones and appliances come with localized power supplies for countries where our HaaS subscription is available, which includes 18 countries across Europe and the United States. Zoom works closely with regional distributors to prioritize HaaS availability and maintain consistent lead times to help our customers get the solutions they need to power collaboration across their organizations.

As organizations return to offices, develop new work models, or begin scaling their hardware solutions, the need to support workers where they are and how they communicate takes center stage. Organizations must also remain flexible in how they adjust and tailor their device infrastructure while overcoming supply chain challenges.

Zoom’s Hardware as a Service subscription helps to address these issues.  And best of all, every device is certified to work with our platform and architecture, giving our customers the ability to connect and collaborate anywhere. To learn more about our Hardware as a Service subscription, please visit our Hardware as a Service page.