Zoom is proud to accept the 2021 Global Webinars and Virtual Events Market Leadership Award from analyst firm Frost & Sullivan. The award recognizes Zoom for innovating and creating new products, solutions, and services that meet ever-evolving customer needs, including virtual and hybrid events.
Read the report
Criteria for the award included evaluation of growth strategy excellence, implementation excellence, brand strength, product quality and differentiation, technology leverage, price/performance value, customer purchase and ownership experiences, as well as the customer service experience.
Zoom excelled in many of the criteria in the webinar and virtual event space, Frost & Sullivan specifically recognized Zoom for our:
- Market-leading video innovation
- High-quality, user-friendly virtual event capabilities
- Easy-to-procure and easy-to-deploy technology
According to the report:
“Transparent pricing and a strong e-commerce platform made Zoom webinars accessible to millions of businesses globally that were looking for new and innovative, yet easy-to-adapt technologies to extend their digital footprint. This mass adoption of Zoom’s out-of-box webinars has redefined the future of digital communications for marketing, training, investor relations, and many more use cases. In essence, Zoom has been a fundamental force in allowing businesses of all sizes to extend their reach exponentially to far-flung attendees at a fraction of the cost of live events.”
“In 2020, Zoom surpassed competition to become the number one vendor in the global webinars and virtual events market both in revenue and number of events,” said Roopam Jain, Vice President, Connected Work. “This was the communication giant’s first time reaching that milestone in a high-growth market that has long been dominated by a broad array of established webinar, webcasting, and virtual event vendors."
“Zoom’s market leadership position is a clear testament to its unwavering focus on easy to use, high-quality, affordable cloud-based events that deliver effortless communication experiences.”