Zoom to acquire Bonsai: Empowering small businesses to run and grow their companies

Running a small business today means juggling client work, communication, and finances across multiple tools. At Zoom, we see an opportunity to simplify this effort by empowering solopreneurs to focus on growth, not administrative work. 

Our AI-first platform, Zoom Workplace, is designed to help achieve your communication and collaboration needs, and we are always looking at ways to deliver even more value. To take our platform to the next level and offer solopreneurs and small businesses a broader solution set to run and grow their business, I’m excited to share that Zoom is acquiring Bonsai.

Founded in 2015, Bonsai is an all-in-one client engagement and business management platform that helps solopreneurs and small business owners seamlessly manage customer interactions, enhance their efficiency, and grow. Bonsai’s intuitive tools help manage client relationships and finances in a single, simple workspace with features like project tracking, invoicing, and payments.

Bonsai has generated an avid and growing base of subscribing users. It stands out in a market underserved by complex, enterprise-focused tools. It gives service professionals like designers, consultants, and architects a simple, unified workspace to manage projects, clients, and payments. Put simply, Bonsai brings a set of tools to Zoom that address the specific needs of small businesses looking to scale.

We are excited to enhance our solution set, including our AI-first Zoom Workplace tools — such as Meetings, Webinars, Team Chat, Zoom AI Companion, and Docs — with Bonsai’s offerings. Together, Zoom and Bonsai will support small business owners and solopreneurs from the first client contact to final payment. 

Following the close of the transaction, Bonsai will remain a standalone platform, retaining the Bonsai brand. Over time, we look forward to incorporating Bonsai’s capabilities directly into Zoom, at which point you’ll soon be able to manage client projects, send proposals, track time, and handle invoicing and payments all within the same platform.

The transaction is expected to close by the end of 2025. Once the transaction closes, we look forward to getting started and showing you what’s next. We’re thrilled to soon welcome the Bonsai team to Zoom, helping even more small businesses seamlessly connect, collaborate, and grow.