Updated on April 24, 2019
Published on March 28, 2019
Check out Frost & Sullivan’s new “Team Communications in 2024” ebook, which discusses the future of work and collaboration, as well as pragmatic steps for you to remain at the forefront of innovation. According to Frost & Sullivan, the future of work is driven by three intersecting forces:
The ebook dives deep into the transformation of our workforce. A multi-generational workforce with mobile, flexible workstyles will underpin the workplace evolution. Digital natives have a strong affinity for personalized communications and prefer open, versatile, and engaging experiences. Additionally, by 2027, 50.9% of the U.S. workforce will be freelancing. With more than half of the knowledge workers around the world working away from a corporate office routinely, it is critical that businesses find newer and more engaging ways to communicate. Frost & Sullivan then discusses the main drivers of tomorrow’s workforce, including:
As the future of work and globalization drive technology changes, IT’s role is evolving to drive business strategy and growth. IT needs to work cross-functionally to drive business outcomes and the best employee experiences. IT can design the future of workplace with modern meeting rooms, connected workplaces, and user-centric experiences. To remain at the forefront of innovation, exploit the potential of collaborative technologies that power the future workforce and workplace. In the “Team Communications in 2024” ebook, you can find concrete guidelines and action steps to make it happen. If you would like to learn more about how Zoom can help your organization to future-proof its communications, sign up for a personalized 1-1 demo with Zoom product specialist today. P.S. Did you know that Zoom was Frost and Sullivan’s Global Video Conferencing provider of the year for 2018? Check out that report here. 
4 min read
Even though we’re more digitally connected than ever, collaboration still requires a lot of effort. Our global AI in the workplace report explores how teams are using AI to save time and work better together.
4 min read
If you think it’s overwhelming to evaluate new technology solutions and their providers, you’re not alone. Sorting through multiple vendors to learn their capabilities and benefits can be a job in and of itself.
5 min read
Consumers have higher expectations than ever before for customer support. They want faster, more efficient help, and they want it 24/7. But that’s just the beginning, from their desire for more personalized experiences to channels and technology, all of which are shaping...
