Tired of toggling? How you can save time with these chat and phone integrations
Finding ways to bring all of your workflows into one place where you can focus on getting your work done can help save time and money.
Updated on March 29, 2022
Published on July 10, 2020
Although COVID-19 has changed life for everyone, it has also served as a catalyst for the rise of the remote worker. With most employees working from home, businesses around the world must maintain effective communication with their employees to create an effective work-from-home environment and continue delivering top-tier service to their clients and customers.
While a PBX phone system may support the needs of employees while they are in the office, most PBX solutions won’t support or integrate with mobile devices. This means that workers must rely on their personal mobile devices to communicate with each other and customers without the support of a communications infrastructure.
Our cloud phone system, Zoom Phone, has a dynamic feature set and unprecedented reliability to help keep your organization connected, giving IT teams, sales teams, receptionists, and executives the tools they need to maximize productivity and maintain an effective communications infrastructure right from home.
Zoom Phone for Sales Teams
With Zoom Phone, sales teams can integrate their personal mobile devices into a broader communications platform, providing sales teams with the flexibility they need to provide exceptional customer service and increase sales from home. Here are some of the benefits that Zoom Phone can offer a remote sales team:
Zoom Phone for Receptionists
Receptionists need a reliable and well-organized phone system to do their job effectively, and relying on a personal mobile device to answer calls, take messages, and route calls to different departments makes their job almost impossible. Zoom Phone provides receptionists with the functionality of an office phone system on their mobile device, enabling them to support their organization and executives remotely. Here are a few benefits that Zoom Phone can offer a remote receptionist:
Zoom Phone for IT Teams
Supporting an organization’s PBX system as an IT professional working remotely can be difficult. Since employee’s personal devices are traditionally very difficult to integrate into an existing traditional PBX, IT teams have limited options for directly supporting or managing their co-worker’s communications. With the limitations of providing IT support remotely, it might seem impossible to manage an organization’s communications infrastructure, let alone deploy a new solution.
However, Zoom Phone was designed to simplify remote management and rapid deployment, allowing IT teams to quickly implement the solution and more easily manage how their organization communicates without having to conduct in-person appointments. Zoom Phone can reduce the burden on remote IT teams by offering:
Zoom Phone for Executives
Working remotely as an executive can present a number of challenges. Without an executive administrator or assistant to actively manage and delegate all their calls, executives are forced to take and return calls on their personal phone number, which can lead to privacy concerns and difficulty in prioritizing communications. Zoom Phone provides executives with the communications infrastructure they need to properly manage the operations of their organization, their time, and their budget:
To learn more about how Zoom Phone can empower your remote workforce to deliver professional customer service and enhance productivity, watch our Connecting Remote Employees with Zoom Phone webinar.