Watch Zoomtopia on your schedule: All the inspiration, insights, and ideas — now available on demand View now
Watch Zoomtopia on your schedule: All the inspiration, insights, and ideas — now available on demand View now
Watch Zoomtopia on your schedule: All the inspiration, insights, and ideas — now available on demand
View now
Zoom recognized in the 2025 Gartner® Magic Quadrant™ for CCaaS
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Zoom named a leader in The Forrester Wave™: UCaaS 2025
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Zoom recognized in the 2025 Gartner® Magic Quadrant™ for CCaaS
Zoom named a leader in The Forrester Wave™: UCaaS 2025
One platform.
Endless ways to work together.
From client pitches to global all-hands, patient consults to classrooms, Zoom delivers the flexibility and reliability you need. And with AI built in, every interaction is faster, easier, and more productive.
AI-first UCaaS for team collaboration lets you work together without friction using Meetings, Chat, Docs, and more, all built into Zoom Workplace.
  • Unify how teams connect:Meetings, Phone, Chat, and more are all in one UCaaS platform, so communication feels seamless.
  • Consolidate your tools:Replace scattered apps with an all-in-one solution that saves time, reduces costs, and keeps work in sync.
  • Support hybrid and remote work:Keep even global teams engaged with reliable video conferencing, persistent chat, shared docs, and more.
  • Keep workflows moving:From brainstorms to docs to quick check-ins, Zoom helps teams cut friction and avoid projects stalling.
  • Do more with AI:Built-in AI summarizes meetings, drafts follow-ups, and shares next steps, so your team spends more time creating.
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Major League Baseball
Solve customer issues faster and deliver a seamless experience across every channel with AI-first contact center and CX solutions.
  • Resolve inquiries efficiently:Phone, chat, email, SMS, social, and video flow into one platform for full context.
  • Automate complex interactions:Virtual Agent handles multi-intent questions, so human agents can focus on high-value cases.
  • Boost self-service and loyalty:Instant answers and proactive resolutions reduce friction and improve satisfaction.
  • Help agents focus on what matters:AI highlights key actions, suggests responses, and streamlines repetitive tasks.
  • Turn data into action:Integrated CRM, real-time analytics, and conversation insights help teams spot trends and improve CX.
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Technology Solutions
Drive growth for your business with Zoom webinars and virtual events for demand generation — built to engage audiences and deliver results.
  • Keep audiences engaged:Capture leads and build pipeline with branded webinars and events that generate long-lasting demand.
  • Deliver stand-out experiences:Host polished, interactive events that reflect your brand and leave a lasting impression on customers.
  • Fuel smarter campaigns:Extend every event with virtual and hybrid options, giving you a broader reach and richer insights.
  • Put busywork on auto-pilot with AI:Automate content, personalize outreach, and analyze performance faster.
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Business Growth
Equip your team with Zoom sales enablement tools with AI insights so they can focus on customers, accelerate deals, and grow revenue.
  • Make selling easier:Eliminate admin work like note-taking and CRM updates so reps can spend more time building relationships.
  • Boost productivity and win rates:Auto-summarized meetings, suggested follow-ups, and deal insights keep cycles short.
  • Give RevOps deeper visibility:See pipeline insights and competitor trends to forecast and prospect with confidence.
  • Close with confidence:Agentic AI flags risks, coaches reps, and automates next steps, keeping work moving forward.
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Sales Dashboard
Strengthen culture and hybrid workforce engagement across teams with Zoom Workplace.
  • Foster community in hybrid teams:Get company-wide updates, recognition, and social feeds that connect remote employees.
  • Create immersive experiences:Run interactive all-hands, learning sessions, and celebrations that teams look forward to.
  • Communicate on your schedule:Share video announcements asynchronously, aligning teams without more meetings.
  • Reinforce culture and recognition:Highlight employee wins, anniversaries, and initiatives with rich media and live events.
  • Measure engagement to improve:Use analytics from Events, Clips, and Workvivo to understand participation and surface gaps.
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Employee engagement
Introducing
Zoom AI Companion 3.0*
AI Companion does more than save you time. It captures context, uncovers insights, and helps you deliver better work — from stronger customer conversations to faster, more-informed decisions.
Learn more
Zoom AI Companion helps by:
  • Summarizing meetings fast
  • Quickly generating first draft documents
  • Saving users an estimated 6 hours per week in meetings**
"It always comes down to 'I want to work on my business, not in my business.'  Zoom AI Companion allows me to have that time back to do the work that only I can do."
Nancy Koziol
Founder, couch + cork
*AI Companion 3.0 features and functionality coming November 2025
**6 hours estimated potential time savings calculated with Zoom ROI Calculator based on per-user basis for a user averaging 20 thirty-minute meetings a week using meeting summaries. Results not guaranteed.
Trusted by millions. Built for you.
4.5/5
out of 7.9k+ reviews
out of 7.9k+ reviews
Gartner Peer Insights
4.5/5
out of 54.9k+ reviews
out of 54.9k+ reviews
G2
8.3/10
out of 5.8k+ reviews
out of 5.8k+ reviews
Trust Radius
“Zoom Workplace turns my brainwaves into polished gems. From meetings, I can create Clips, Notes, Docs, or even whiteboards faster than you can say, ‘transcript.’”
Marquesa Pettway
Founder
Customer stories
Customer stories
Companies are achieving more with Zoom

Major League Baseball™ and Zoom expand the employee-fan experience

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“Zoom has allowed us to continue a tradition of really being a technology-focused company and making sure that we're using cutting-edge technology not only to advance our business but also for our fans.”

- Noah Garden, Chief Revenue Officer

Advancing mental wellness through TheShareCo’s journey with Zoom Video SDK

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“Zoom Video SDK's full flexibility in layout customization allowed us to achieve a real-life experience within the limited real estate presented by a phone or smart device.”

- Tan Han Sing, Founder and CEO, TheShareCo

Cricut slashed call abandonment rates by 90% with Zoom

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“Before Zoom, we juggled 10-plus tabs to handle calls. Now, everything is integrated into one clean platform, from CRM connections to video transitions. It’s a dream workflow.”

- Taylor Nelson, Member Care QA Specialist

A connected, collaborative workforce drives innovation at Capital One

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“We’re highly collaborative, we’re people-centered, we’re interested in moving ourselves and our goals to the next level. Zoom is, I believe, the ideal tool to suit the culture that we are and that we strive to be at Capital One.”

- Nikita Steals, VP, Tech Talent Acquisition, Capital One

What's new
Making news, making impact
Zoom launches AI app for frontline workers
The app handles scheduling, updates, chat, push-to-talk, and tasks, while AI Companion summarizes shifts, attendance, and task status.
Zoomtopia 2025: New AI UCaaS features announced
Watch the event on demand: Catch the sessions, stories, and innovations, all on your schedule.
Zoom wins Emmy for Engineering, Science & Technology
From connecting remote workers to powering Emmy-winning broadcast technology, Zoom is changing how the world connects. ©ATAS/NATAS
Eric Yuan on accessible AI: Include AI tools for business
Zoom CEO, Eric Yuan, discusses how Zoom is making AI available at no extra cost.
What's new
Making news, making impact
Zoom launches AI app for frontline workers
The app handles scheduling, updates, chat, push-to-talk, and tasks, while AI Companion summarizes shifts, attendance, and task status.
Zoomtopia 2025: New AI UCaaS features announced
Watch the event on demand: Catch the sessions, stories, and innovations, all on your schedule.
Zoom wins Emmy for Engineering, Science & Technology
From connecting remote workers to powering Emmy-winning broadcast technology, Zoom is changing how the world connects. ©ATAS/NATAS
Eric Yuan on accessible AI: Include AI tools for business
Zoom CEO, Eric Yuan, discusses how Zoom is making AI available at no extra cost.
See what Zoom can do for your business
Get started today
Find your plan
Zoom AI Companion is available with eligible paid Zoom Workplace plans. May not be available for all regions or industry verticals. Learn more.