United States (US) & Canada

Country code: +1

Last updated: October 8, 2025

Zoom Phone

Zoom Contact Center

Supported Number Type

Toll, Toll-Free

Toll, Toll-Free

Capability

Toll: Inbound, Outbound, Emergency Calling, SMS, MMS, International SMS
Toll-Free: Inbound, Outbound, SMS, MMS, International SMS

Toll: Inbound, Outbound, SMS, MMS, International SMS
Toll-Free: Inbound, Outbound, SMS, MMS, International SMS

Number Porting Supported?

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Yes

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Yes

New Number Supported?

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Yes

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Yes

Lead Times

Number Porting: Up to 15 business days                                                                                                                                                                                                                                                                                         

New Number Provisioning: 

  • Real-time provisioning for areas with inventory. 
  • Provisioning of new numbers may take longer than usual, up to 4 weeks if:
      • No available inventory or exhausted area codes
      • Block range or sequential numbers

Compliance Requirements for Service Activation

No Requirements.

Important Updates

Limited coverage in some regions of Canada.                                                                                                                                                                                                                                                                                 

Area Codes (Province/Regions):

    • AB: 368, 403, 587, 780, 825
    • BC: 236, 250, 604, 778
    • MB: 204
    • NB: 506
    • NF: 709
    • NS: 782
    • ON: 249, 416, 437, 519, 548, 647, 905
    • QC: 367, 418, 450, 514, 579, 581
    • SK: 306