Ditch manual time-tracking methods and start keeping accurate records of billable hours with Zoom’s easy-to-use time management software for phone calls and meetings.
Zoom Billable Hours is included with Zoom Phone, Zoom Workplace, Zoom Workplace Pro Plus, and Business Plus plans purchased online beginning May 19, 2025.
Accurately tracking time on phone calls and in meetings helps ensure your team captures the full picture of client work — without manual backtracking or guesswork.
A time-tracking tool helps teams consistently document time spent on client work, supporting billing accuracy and administrative efficiency. It may also help reduce time spent on manual data entry and improve visibility into work allocation.
Time logs help document hours worked by client or project.
Exportable summaries can assist with preparing client invoices.
Consistent tracking supports clearer communication around workloads and time spent.
A time-tracking app can help small businesses understand how time is spent across client projects and internal tasks, providing a clearer view of team activity and resource allocation.
Past time records can inform future project planning by showing how long similar tasks or projects have taken in the past.
Time entries can help managers understand how work is distributed across projects and team members.
Track hours by client or project to support visibility into time spent relative to budgeted hours. View cumulative totals to help inform project decisions and timelines.
Track client time across calls and meetings with entries that can be exported for invoicing.
Built into Zoom Phone and Zoom Meetings, Zoom’s time tracking feature makes it easy to start and manage time tracking for client calls and meetings.
Track time in the same tool you use for work calls — start the timer without switching to a different application.
Track time in Zoom’s award-winning video calling product — the timer in the toolbar makes it easy and seamless.
Log billable hours on the go with Zoom Phone or Zoom Meetings in the Zoom Workplace mobile app.
Enable automatic time tracking in your Zoom admin settings so your billable client calls and meetings are logged.
Get a prompt reminding you to confirm the code and add a description after a call or meeting ends.
During a call or meeting, you can pause tracking and resume later.
Using client and project codes, you can get detailed logs of time spent on calls or in meetings by client or project. Assign codes to contact cards for easier reporting.
You can input client codes and discussion details during a call or meeting, or add them afterward in your call history.
Create invoices by downloading a CSV file with the exact total time logged by client or project code.
Find out how businesses in professional services industries use a time management app to streamline the way they track billable hours.
Zoom Billable Hours helps legal professionals track billable time within the tools they already use, supporting accurate recordkeeping and documentation.
Eliminate the hassle of manually logging time spent in calls and meetings.
Support end-of-the-month reporting with downloadable CSV files.
Track time by client and get records of billable meetings and calls with call details.
Designed with public relations, marketing, and advertising professionals in mind, Zoom Billable Hours supports accurate time tracking across meetings and calls.
Track time spent on billable projects for all team members.
Estimate fees for new client projects based on historical data.
Prepare transparent client invoices with exact time spent in calls and meetings.
Zoom Billable Hours helps consultants, freelancers, and other hourly professionals track time spent on client work — whether on calls, video meetings, or mobile.
Capture billable time from your laptop or compatible mobile device.
Export tracked time entries in a simple CSV format to support invoicing.
Use integrated time tracking without relying on a separate paid platform.
Now you can track billable hours in the Zoom Workplace platform you already know and love.
Zoom Billable Hours is included with Zoom Phone, Zoom Workplace, Zoom Workplace Pro Plus, and Business Plus
plans purchased online beginning May 19, 2025. Explore Zoom Workplace plans and pricing to get started.
Time tracking for client services simply means keeping track of the hours and minutes you spend working for each client, such as time spent on phone calls or in meetings. Using a feature like Zoom Billable Hours makes it easy to log your time directly in the Zoom Phone and Zoom Meetings tabs in the Zoom Workplace platform. This is especially important for businesses and professional service providers that bill by the hour, like lawyers, consultants, or freelancers, since it can help them calculate time spent in meetings and calls for each client throughout the month and generate accurate invoices.
The best way to track billable hours is to use a time-tracking tool that automates and simplifies the process for you. Time management software makes it easy. These apps help eliminate the hassle of manual time tracking while providing insights into time spent on client and project work, helping you improve workload management, log time spent on client work accurately and consistently, and reduce the friction of manual tracking while supporting billing transparency, and reporting. Whether you use agency time-tracking software to track billable hours or do it manually, it’s important to capture all time spent down to the minute, add detailed notes, and use client codes to help ensure accurate invoicing.
A solution like Zoom Billable Hours makes it easy to track the hours and minutes you spend on client work in calls and meetings and helps you generate time-based billing entries that can be used to support accurate invoicing. Built into Zoom Meetings and Zoom Phone, this feature eliminates the hassle of manual time tracking for calls and meetings while still giving you the flexibility to pause and resume the timer, and add client codes and call details. The feature is a time-saver for busy professionals who need to track client hours, capturing billable time while reducing administrative overhead.
Zoom Billable Hours is included with Zoom Phone, Zoom Workplace Pro Plus, and Business Plus plans. Explore Zoom Workplace plans and pricing to get started.
If you purchased a license online, Zoom's time-tracking feature, Zoom Billable Hours, may already be enabled for your account. If not, the feature can be enabled in your account’s settings by the account owner or admin by following the steps below. If you purchased a license through a sales representative, contact your rep and ask about enabling Zoom Billable Hours.
If you’re the account owner or admin, simply sign in to the Zoom web portal and follow these steps:
Visit the Zoom Support Center to learn more about enabling or disabling the time-tracking feature.
*Requires an eligible paid plan or Zoom Phone license.
It’s easy to start using Zoom’s time-tracking feature.* Once the feature is enabled for your Zoom Phone account, simply open Zoom Phone on your mobile device and make a call. On the keypad, click the ellipsis (...) and click “Start tracking billable hours.” You can select whether you want to either “Start tracking from now” or “Start tracking from the beginning of this call.”
Visit the Zoom Support Center to learn more about using Zoom Billable Hours.
*Requires an eligible paid plan or Zoom Phone license.