Say goodbye to frustrating menus and rigid scripts. Zoom Virtual Agent for Voice is built on an agentic AI framework, delivering an intelligent conversational interface that feels natural to customers and drives real results.
It doesn’t just respond—it understands, reasons, and acts. Capable of autonomously resolving complex customer challenges end to end, it transforms voice support into a seamless, self-service experience. And with an easy-to-use, low-code builder, it's fast to deploy—helping you scale effortlessly and accelerate time to value.
What is Zoom Virtual Agent for voice?
- It’s the next evolution of
- AI-powered self-service—built on an agentic AI framework: Designed for complexity: Purpose-built to handle sophisticated voice interactions, end to end
- Autonomous resolution: Solves customer issues without escalating to live agents
- Seamless Zoom integration: Connects effortlessly with Zoom Contact Center
- Flexible ecosystem support: Seamless integration with ticketing systems, CRMs, and CCaaS platforms
- Global reach: Serve customers in their preferred language with broad multilingual support—no extra setup or integrations required
