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Part 2: The SMB AI Balance
Updated on February 27, 2026
Published on February 26, 2026
This is the second installment in our three-part series exploring how small businesses and solopreneurs use AI to keep momentum going over time. In case you missed it, Part 1, Redefining hard work in the AI era, looks at how these operators are leveraging this technology to work smarter and sustain growth.
Solopreneurship often starts with a promise: control over your work, flexibility in your schedule, and the chance to build something meaningful on your own terms. You choose what you work on, who you work with, and how you define success.
But as your business grows, reality sets in. Every new client, idea, or opportunity lands on your desk. There’s no middle layer to absorb the overflow. No buffer between ambition and execution. Progress becomes personal, and pressure builds quickly. Sound familiar?
This article explores a central tension facing solopreneurs today: How to keep moving forward without letting momentum turn into burnout.
Working for yourself is deeply motivating and deeply demanding. The same independence that drives growth also concentrates responsibility.
You’re not just delivering the work. You’re planning it, managing it, selling it, and preparing for what comes next. When things go well, there’s more to do. When things stall, there’s no one else to lean on.
Over time, this creates a paradox. Growth brings opportunity but also strain. Without guardrails, even positive momentum can start to feel like a trap.
For years, “scale” has been framed as a simple equation: more clients means more hours, longer days, and personal sacrifice disguised as success.
Doing it all yourself is often treated as a badge of honor. Hustle becomes identity, and exhaustion becomes proof you’re “doing it right.”
But that model is flawed. It assumes progress must come at the expense of energy, focus, and sustainability. And it’s increasingly out of step with how work actually gets done today. Scaling by sheer effort alone doesn’t just lead to burnout; it limits what’s possible.
For solopreneurs, scale isn’t about doing more. It’s about reducing friction so momentum can build.
AI plays a key role here, not as a shortcut, but as a stabilizer. It smooths the week, handles setup tasks, reduces rework, and keeps your effort focused on decisions rather than logistics. Instead of every gain creating a new strain, AI helps you maintain steadier forward motion, with fewer spikes and more predictable progress.
One solopreneur in New Jersey described the impact this way:
“AI has given me the freedom to focus on things I want to focus on and not tedious tasks…so it’s helped me scale tremendously.”
That freedom is the emotional payoff of sustainable momentum. Less mental clutter, fewer distractions, and more time spent on work that actually moves the business forward.
Scaling without burnout isn’t about doing less. It’s about making space for the work that matters.
Less friction changes everything. It means fewer late nights, smoother weeks, and more confidence that nothing important will slip through the cracks.
The Zoom + Upwork research report shows this clearly:
What stands out in this report isn’t just the growth, it’s how these operators achieve it. Progress becomes more manageable, less reactive, and easier to sustain.
There’s a subtle downside though, unique to solopreneurs.
When AI lowers the cost of execution, everything starts to feel possible. More ideas, more experiments, and more ways to improve or expand.
Without boundaries, this potential quietly turns into voluntary overload. Self-imposed expectations multiply, focus fractures, and momentum slows, not because of a lack of capability, but because there are simply too many choices.
Bottom line: AI doesn’t automatically remove pressure. Without intention, it can simply redistribute it.
Meaningful growth starts with prioritization. Don’t think of it as a restraint, but as clarity.
Deciding what not to do is often the most powerful lever a solopreneur has. Protecting focus, standards, and energy allows work to move forward week after week, instead of surging and sagging.
AI supports this by helping you identify which tasks create drag, rather than trying to make every option easier.
Instead of using AI constantly, many solopreneurs treat it as a checkpoint: A way to stay oriented and ahead of the work. A few habits align with this approach:
Leveraged this way, AI becomes more than a productivity boost. It helps optimize workflows, surface patterns you might miss, and support faster, more informed decisions.
The goal isn’t to offload responsibility. It’s to stay ahead of the work and avoid being chased by it.
Burnout isn’t the cost of ambition. More often, it’s a signal of unnecessary friction.
Part 1 of this series reframed what hard work means in the AI era. Part 2 showed how solopreneurs use AI to stabilize momentum without absorbing more pressure. In Part 3, we’ll explore what separates small businesses and solopreneurs who stall from those who continue to grow over time.
In the meantime, you can read the full study by Zoom and Upwork to see how small business operators are rethinking growth in the AI era.