ISO 27017 / 18


ISO/IEC 27018 is an international privacy certification that focuses on protecting personally identifiable information (PII) in the context of public cloud computing services. This certification includes the additional controls and implementation guidance of ISO/IEC 27017:2015, which demonstrates cloud computing security, and ISO/IEC 27018:2019, which demonstrates cloud data privacy protection.

Certification is performed by an independent third-party auditor and provides assurance that certain security controls are in place and operating effectively.

Zoom’s ISO 27017 / 27018 Certification

Zoom’s latest ISO 27017/18 certification, which was issued on January 4, 2024, covers the following Zoom Unified Communications (UCaaS) Platform products:

Zoom Meetings, Zoom Webinars, Zoom Phone, Zoom Team Chat, Zoom Whiteboard, Zoom Clips, Zoom Events, Zoom Sessions, Zoom Mail and Calendar, Zoom Revenue Accelerator, Zoom AI Companion, Zoom Huddles, Zoom Scheduler, Zoom Notes, Zoom Rooms, Zoom Conference Room Connector, Zoom Contact Center, Zoom Virtual Agent, Zoom Workforce Engagement Management, Zoom APIs and SDKs, Zoom X, Zoom Phone India.

Relevant Links

ISO 27018