Zoom launches AI-first Auto Dialer and enhanced revenue tools to transform sales productivity

Today, Zoom announced major expansions to its sales and revenue solutions portfolio, introducing an intelligent Zoom Auto Dialer and significant upgrades to its Zoom Revenue Accelerator (ZRA). With the launch of Auto Dialer, which is powered by Zoom Phone and natively integrated with ZRA, and these ZRA innovations, Zoom empowers sales teams to manage the entire journey from prospecting to closing, all within a single unified platform.

“These enhancements underscore Zoom’s commitment to transforming how modern sales organizations operate. Sales teams can waste hours on repetitive tasks and disconnected tools — in a field where every second counts, Zoom is helping teams make the most of their time,” said Ritu Mukherjee, head of Product, Business Acceleration & Readiness at Zoom. "Our enhanced platform uses AI to help reps spend more time on meaningful conversations — whether through increasing connection rates or surfacing deal risks, Zoom gives revenue teams the insights and automation they need to sell smarter and win more.”

Zoom Auto Dialer, now available for purchase as an add-on for Zoom Phone, is a native sales dialing engine built directly into Zoom Phone and integrated with ZRA. Designed for high-velocity outbound prospecting, Auto Dialer enables sellers to:

• Automate outreach with power dialing, smart cascading, and parallel dialing capabilities: Choose between a one-at-a-time or multi-line dial approach to match specific outreach strategies. This helps reps move through call blocks faster, reduce idle time, and maximize live conversations each day.

• Enable automatic pre-recorded voicemail drops: Sales reps can instantly leave pre-recorded voicemails when prospects don’t answer, saving time by eliminating the need to wait or repeat themselves. 
• Match local area codes and boost connection rates: Automatically match outbound calls to the nearest area code within the prospect’s carrier plan, designed to increase trust and improve pickup rates.
• Log calls and update lists automatically: The system handles post-call administrative work by logging call activity, updating call notes and dispositions, allowing reps to stay focused on selling and making connections.
• Book meetings and send emails without leaving the Dialer: If a prospect agrees to a meeting, the sales reps can view availability, invite attendees, deploy calendar invites, and send follow-up emails, all from within Zoom Auto Dialer – no toggle tax!
• Reduce manual tasks through seamless CRM integration: Sales reps can pull contact lists directly from Salesforce, Outreach, and Salesloft, or their sales engagement platform of choice, while call data syncs back automatically for unified visibility and reporting.

Contact a Zoom sales representative to learn more about pricing or visit the Zoom Auto Dialer page.

As sales reps shift from prospecting to pipeline management, ZRA provides support every step of the way. With three new capabilities launching today, Zoom has expanded ZRA’s intelligent capabilities to help teams improve visibility and strengthen alignment.

Territory-based organization for better team alignment: Whether structured by geography or market segment, ZRA can mirror a sales team’s structure. Admins can define territories (e.g., EMEA, NA-Southwest) and segments (e.g., SMB, MM, Enterprise), providing sales reps with focused access to relevant conversations and creating cleaner handoffs, sharper forecasting, and views that align with how sales teams actually operate.

AI analysis of in-person meetings: Reps can now capture insights from face-to-face meetings using their mobile device. With the new Voice Recorder in the Zoom mobile app, Zoom AI Companion transcribes, summarizes, and analyzes in-person conversations, capturing critical deal moments, and sends those to ZRA for further analysis.

Custom briefs: Teams can now tailor AI-generated summaries to their unique sales motions. With configurable templates, sellers get the right insights and can automatically sync those into select CRMs. 

Sales is about momentum, and Zoom provides a complete platform to help revenue teams build pipelines, run better conversations, and close deals faster. These capabilities work together to provide sales teams with actionable conversation intelligence, automated workflow management, and data-driven coaching, all within a single, AI-first workspace.

To learn more about Zoom’s complete sales enablement platform, including Zoom Revenue Accelerator, visit Zoom.com or contact a sales representative.