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Mission-driven tech: How nonprofits can save time and maximize impact with Zoom Workplace

Zoom for Nonprofits program helps nonprofit teams forge stronger connections with their communities.

3 min read

Updated on May 01, 2025

Published on May 01, 2025

Mission-driven tech
Smita headshot
Smita Hashim
Chief Product Officer

As Zoom’s Chief Product Officer, Smita is responsible for leading Zoom’s product management. She is an industry veteran with 20+ years of product management experience across Google and Microsoft. Her product experience spans leading the delivery of television over IP networks at Microsoft, leading and scaling Google Meet, and, more recently, managing real-time communications platforms and products at Microsoft Teams. Beyond video, Smita has led Google Voice (Phone), Google Calendar and Tasks, Google Adwords product suite for local advertisers, and Google Chromebooks device portfolio and ecosystems.

Smita grew up in India, where she received her B.Tech in Electrical Engineering at IIT Kanpur. She then received her master's from Princeton University in EECS and a Ph.D. from UC Santa Barbara, where she focused on image and video compression.

Smita is a recipient of the IIT Kanpur Distinguished Alumni Award and founder of the IIT Kanpur Women Alumni Network WIN.

Running a nonprofit isn’t easy and every dollar counts when you’re making a difference. With limited budgets and resources stretched thin, staying connected with stakeholders and delivering multi-faceted programs can be a challenging juggling act. Communication and collaboration should feel effortless and affordable rather than a drain on your budget and productivity. You need tools that just work. 

That’s why we created the Zoom for Nonprofits program, which offers special pricing to help smaller organizations access the same powerful tools used by larger enterprises. As a result, nonprofits can use these tools to more effectively serve their communities and achieve their mission faster.

Zoom Cares offers nonprofit discount for Zoom Workplace

Regardless if you’re a team of one or 50, communicating with others should feel frictionless — but in reality, it can be a time suck. Simple tasks like emailing staff, scheduling meetings with donors, reviewing grant applications, and mapping programs and services often require multiple apps. So it’s no surprise that 51% of small business leaders said they often feel overwhelmed by the number of tools and apps they use in their workday.*

What if you could access a single app to conduct your daily tasks? How easy would it be to have an all-in-one, AI-first work platform that streamlines your communication and collaboration?

Keep reading for examples of how to use Zoom Workplace to get more done and regain time in your workday.

Integrated tools help you do your best work

More than just a video meetings solution, Zoom Workplace with AI Companion is where teams come together to do their best work. Bring conversations and work into a single space so your teams can share information, make decisions, and take action (without saying ‘Where's the link?’ again). Core communications tools are conveniently woven into Zoom Workplace at no additional cost for paid plans, so you can easily connect and collaborate in one platform to access meetings, instant messaging, email, calendar, and scheduling tools.

Here are some ways nonprofits can use Zoom Workplace to be more productive:

  • Jump into Zoom Meetings to co-create ideas for a fundraising event with colleagues and donors.
  • Within the meeting, share your screen and edit budget line items together in real time using Zoom Docs and create templates like this one for animal shelters.
  • For the visual thinker, map out the steps of a service or program delivery process (e.g., intake → assessment → support → outcome) with Zoom Whiteboard.
  • Capture participant feedback using Zoom Forms.
  • After a meeting, use AI Companion to upload your meeting summary into Zoom Docs to capture your favorite ideas.
  • Keep programs and operations running smoothly by coordinating in Team Chat, where you can organize channels by teams, project names, or preserve the chat from the meeting itself. 
  • Open Zoom Calendar to see and schedule your upcoming meetings at a glance.
  • Save time sharing availability with external stakeholders to schedule calls with Zoom Scheduler (Workplace Business license only).
  • Create short video tutorials to onboard volunteers with Zoom Clips

What’s more, you can extend the power of Zoom Workplace through native integrations with some of your favorite applications, such as Jira, Salesforce, Slack, and more. Check out the Zoom App Marketplace to see our full library of apps and integrations. With so many tools at your fingertips, you’ll spend less time switching between apps to uncover time for more meaningful work. 

At African Women Entrepreneurship Cooperative (AWEC), Zoom Workplace and Zoom Webinars are critical to delivering our programs to educate and empower entrepreneurs to increase economic independence. When we chose Zoom, we envisioned it as a multi-functional hub for a thriving pan-African entrepreneurial community. 

We utilize Zoom Webinars to bring our cohorts of 200 together for monthly live sessions with global business experts, building relationships via Zoom chat interactions and managing bandwidth issues via Zoom's closed caption and AI Companion meeting summary functions. We utilize Zoom Meetings to run monthly small-group discussions and 1-on-1 mentoring sessions, in addition to managing our fully remote, global team that spans three continents and seven countries.

Dawn Leaness
Managing Director, AWEC

Make every minute count with the help of AI tools

AI Companion automatically detects action items across Zoom Workplace from meetings, chats, emails, and docs

When your team is small, artificial intelligence (AI) tools can help you work faster and make every minute count. We like to think of it as your favorite team member who never forgets to take notes. 

Nonprofits can use AI to complete a variety of tasks, such as:

  • Summarizing board meetings and outlining action items 
  • Drafting tailored donor engagement communications 
  • Generating follow-up emails to prospective donors to secure your next grant
  • Catching up on conversations you may have missed 

This ability to streamline your work day and engage constituents faster is a big reason why nonprofits are implementing AI faster than the private sector. 

Zoom AI Companion is built directly into Zoom Workplace, giving you these capabilities and more at your fingertips. Our agentic AI features are available at no additional cost with our paid plans***, so you don’t need to budget extra for them.

Learn more about our federated approach to generative AI.

As a nonprofit that trains the next generation of civic leaders across more than 300 campuses worldwide, Millennium Campus Network uses AI Companion to be more present in meetings, instead of trying to multitask and take notes. 

Zoom's AI Companion gives us a significant edge in performance as we support the next generation of talented civic leaders. We use it to seamlessly capture discussion points and provide action items after meetings with our Board members and staff, ensuring we’re in alignment to complete tasks faster

Sam Vaghar
Executive Director, Millennium Campus Network

Increase efficiency with fewer bills to pay

Effective collaboration goes beyond just working well together—it depends on having a robust yet user-friendly toolkit that makes sharing ideas and offering feedback effortless. However, when different tools are used for various tasks, your tech stack can quickly become expensive as you keep adding new apps to extend your digital workflow.

A recent study showed that organizations replace an average of 2.8 legacy tools when consolidating with Zoom Workplace**. Migrating to a single open platform for work and communications removes the burden of managing multiple vendors, because your team has more important things to do than double as the IT department. 

Join our Zoom for Nonprofits community

Ready to unlock the benefits of a Zoom discount for nonprofits? Visit the Zoom Cares page to apply — it’s a simple process, and we work with trusted partner Goodstack to review applications quickly. 

Products eligible for the discount include:

  • Zoom Workplace Pro and Zoom Workplace Business
  • Webinars up to 5,000 attendees
  • Large Meeting add-on up to 1,000 participants

Visit the Zoom Cares page for more information on the included features, including eligibility requirements.

Over the next few months, we’ll be sharing how you and your team can further your nonprofit’s impact by taking advantage of Zoom products with deep dives on Zoom AI Companion, Zoom Webinars, and Workvivo, featuring stories from nonprofits around the world. 

*Custom survey of global knowledge workers by Morning Consult for Zoom, June 2024.

**Based on a Technology Impact on Business report, commissioned by Zoom and conducted by 451 Research, a part of S&P Global Market Intelligence.

***Zoom AI Companion features may not be available for all regions or industry verticals. Included at no additional cost with the paid services in your Zoom user account.

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