混合型办公依赖于建立在信任基础上的技术驱动型灵活工作场所。Zoom 提供了一个现代化生产力平台，而不仅仅是一个 UCaaS 解决方案。与 RingCentral 的语音优先平台相比，您能够在以语音和视频会议为主的模式下使用 Zoom 完成更多工作；在一个统一的体验模式中实现协作、创建和通信。
在混合型工作场所中，可靠的技术、灵活性和信任是必不可少的，对通信而言，这些要素也是至关重要的。使用 Zoom 的统一通信平台，您可以获得您一直在各种通信解决方案中所寻求的操作简便、性能可靠的先进功能。但是，是什么让 Zoom 比其他提供商更胜一筹呢？我们非常乐意回答您的这个问题！
When you evaluate providers, look beyond just the initial quote and consider what the Total Cost of Ownership (TCO) really is. To understand true TCO, we commissioned Metrigy to conduct a study. Here’s what we found:
Zoom Workplace |
RingCentral |
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|---|---|---|
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Average Annual Licensing Per User Costs |
$236 |
$280 |
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One Time Deployment & Training Per User Costs |
$4 |
$10 |
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Recurring Per User Annual Operating Costs (ongoing administration and support) |
$64 |
$68 |
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Total 5 Year TCO |
$1,508 |
$1,748 |
All the tools you need for every type of communication, collaboration, and engagement.
Zoom Workplace |
RingCentral |
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|---|---|---|
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Flexibility |
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Fees |
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Licenses for different use cases |
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Global reach |
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Meetings |
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Chat |
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Phone |
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AI features |
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Live call transcription |
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RingSense AI Essentials (add-on cost) |
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Post-call Summary and Next steps |
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Not generally available |
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AI Assistant interface for phone, chat, and meetings |
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Not generally available |
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Voicemail Prioritization |
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Voicemail Task Extraction |
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Team SMS Summary Thread |
Team SMS incuded in PowerPack add-on |
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Advanced features for power users (executives, receptionists, etc.) |
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Call recordings |
Unlimited storage |
90 days of storage |
Walkie-talkie/Push to talk |
Beta |
Additional subscription required |
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Contact Center |
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Native robust contact center solution |
Voice, digital, outbound channels, virtual agent, WFM, quality management, all in one platform |
Voice, digital, outbound channels, reliance on third parties for virtual agent and advanced WEM capabilities |
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Deep integration to magic quadrant contact center leaders |
Support for all Gartner MQ Leaders |
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Microsoft integrations |
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Robust Microsoft Teams embedded experience |
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Native Teams Direct Routing |
Support for users, call queues, and auto-attendants with failover during Team outage |
Support for users only |
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Document collaboration with Office documents |
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Real-time presence sync |
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Mail and Calendar integration |
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Calendar only |
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Hybrid work |
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Conference Room Solution |
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Native digital signage on connected devices |
Robust options including organizing content in folders, building playlists, uploading image files, videos, and connecting to popular file hosting sites such as Box, Google Drive, and OneDrive |
URL option only |
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Workspace reservation |
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Visitor management |
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Asynchronous video |
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Surveys, Polls, and Quizzes |
Advanced polling and quizzing available before, during, and after meeting. Zoom Surveys available in all paid subscriptions |
Basic in–meeting polls only. |
Whiteboards |
Robust capabilities with templates, and AI capabilities |
Basic whiteboard capabilities |
Industry-recognized Employee Engagement Platform |
Workvivo (Gartner MQ Leader) |
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Industry-recognized Revenue Intelligence Platform |
Zoom Revenue Accelerator (Forrester Wave strong performer) |
RingSense for sales |
Integrations |
2500+ pre-built integrations |
300+ pre-built integrations |
Zoom Workplace is the best place for your employees to work together and meet your customers’ needs. Your team loses time when they switch back and forth between apps. Save your team time when you give them all the tools they need in one app.
With dedicated support, our team will guide you through every step of the migration process. Your business can continue to operate on RingCentral until you’re ready to make the switch. And when the time comes, you’ll experience minimal downtime.
We have a robust Zoom Phone app that integrates with Microsoft Teams so you can place, receive, and manage calls with Zoom Phone Assistant. Avoid context switching and get more done when you stay focused.
