通过即时消息保持实时连接

即时通讯 (IM) 是一种通信方式，两个或两个以上的人通过电脑、平板电脑或移动设备进行实时对话，相互发送信息。

即时通讯通常使用独立的应用程序或嵌入式软件。即时通讯会话可以在两个用户之间的私人独立空间中进行，也可以在多方参与的较大频道中进行。通常情况下，即时通讯涉及一种快速、来回沟通的方式，这使得其与电子邮件通信方式截然不同。即时通讯的即时性让人感觉很像熟悉的线下对话，而电子邮件则是类似于仿照写信或发送像蜗牛一样缓慢的信件的虚拟版本。 

即时通讯应用（或客户端）具有几种功能，可帮助您了解某人何时可以通话。通常情况下可以通过某些图标或彩色编码的信号看到某些团队成员是否在线。随着技术的发展，许多即时通讯解决方案都提供了文件传输、图像共享、记笔记等高级功能。

虽然即时消息和短信都是基于文本的数字通信形式，但它们的工作方式不同，而且具有明显的不同特征。

即时消息一般都需要互联网连接，通常通过提供额外功能（例如在线状态显示和高级群聊功能）的特定平台或应用进行。文本消息或短消息服务 (SMS) 主要通过蜂窝网络运行，一般仅限于电话号码之间的基本文本和多媒体消息。在 SMS 中，您不必使用同一个蜂窝网络来发送文本；但在 IM 中，双方需要使用同一个 IM 应用来交换消息。

使用 Zoom Team Chat 这样的即时通讯应用时，您可以获得功能更丰富的体验。它提供实时状态更新、消息历史记录以及与其他协作工具的集成。这使得它特别适合在工作场所使用，而传统短信更常用于个人通信。

Instant messaging (IM) and email are essential workplace communication tools, but they differ in several key ways. While IM provides real-time communication designed for quick, informal exchanges with immediate responses, email functions as an asynchronous system where recipients can reply at their convenience. 

IM tends to be more casual with shorter messages and often includes presence awareness showing if contacts are available to chat, whereas email is typically used for more formal, detailed communication that doesn’t require immediate attention.

Additionally, email allows communication between one or more people on different email providers, while IM typically requires participants to use the same internal platform or be invited as external contacts to a group chat. 

Yes, Zoom offers instant messaging through Zoom Team Chat, which is included in Zoom Workplace. Team Chat provides comprehensive messaging capabilities for both free and paid customers, allowing them to streamline communications across their workplace apps. The app lets you send quick messages to contacts, groups, and channels while giving you easy access to files, messages, and information. 

Team Chat serves as the central hub within your Zoom Workplace solution, seamlessly connecting all your collaboration tools. You can quickly transition from chat conversations to video meetings, collaborate on documents, or work together on whiteboards — all without switching between apps. Share content directly into meetings, discuss documents in real time, and capture ideas on virtual whiteboards right from your chat window. With features like starred messages and smart notifications, Team Chat keeps everything organized while maintaining easy access to all your workplace tools, making team collaboration more efficient.

Yes, Team Chat works for contacts outside your company. While your contacts directory automatically includes people within your organization, you can add external contacts by sending an invitation to the email address associated with their Zoom account and waiting for them to approve your request. Once connected, you can chat, share files, and meet with external contacts. If your external contact doesn’t already have a Zoom account, they’ll receive an invitation to join Zoom. Learn more about adding and managing Zoom contacts.

Zoom Team Chat 包含在所有 Zoom Workplace 套餐中，其中包括免费的 Zoom Workplace 基础版套餐。要开始使用 Zoom Team Chat，请在 Web 浏览器或 Zoom Workplace 桌面或移动应用上登录 Zoom。Zoom Team Chat 在默认情况下已经启用；但是，如果您在主菜单中没有看到它，则可能是您的账户管理员已将其禁用。了解有关 Zoom Team Chat 入门的更多信息。

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