AI note taking
AI note taking

Your meeting’s over. Did you catch all of that?

The best meetings are the ones you're fully engaged in. But that can come at a cost: forgetting to take notes. Never lose ideas, action items, or momentum again, with My Notes — available for most meeting platforms.

My Notes plans starting at

/month/user
Try for free

Your notes, wherever you meet:

Google meet
Microsoft teams
zoom

Conversations don’t end when the meeting does

Stay connected before, during, and after meetings with My Notes. Every idea, action, and update stays with you across chats, meetings, and documents. No lost context, no missed momentum.

Never forget to take notes

  • Works wherever you do, from in-person meetings to virtual calls across different platforms.
  • Recognizes when you’re in a meeting or conversation and asks if you’d like to capture notes.
  • Helps you stay focused on the conversation, not on taking notes.
Never forget to take notes

How to use My Notes

Open My Notes

Open My Notes

Take or transcribe notes

Take or transcribe notes

Get your AI summary

Get your AI summary

Review and share

Review and share

Note: Make sure you’re on the latest Zoom client (version 6.7.5 or higher) to access all My Notes features. You can manage My Notes settings—like transcription permissions and voice activity detection—in the Zoom web portal under Settings → Notes → My Notes

AI note taking for every team
AI note taking for every team

Power through meetings and
to-do's with an AI note taker

  1. Consulting and freelance

    Consulting and freelance

  2. Sales

    Sales

  3. Educators and tutors

    Educators and tutors

Pricing
Pricing

Explore My Notes
plans and pricing

My Notes is included with Zoom Workplace and ZoomMate plans.*

Explore plans
Annually
My Notes Basic
Free
  • /user/month
  • billed annually

 

Limited My Notes features included with Workplace Basic.

* AI credits not included

Highlights:
  • My Notes
    • AI note taking (3 uses per month)
    • Support for third-party meeting platforms
    • Speaker attribution and meeting citations for Zoom Meetings
  • AI features
    • Meeting summaries (for 3 hosted meetings per month)
    • In meeting questions (for 3 hosted meetings per month)
    • AI note-taking (My Notes) for Zoom and third-party meeting platforms (3 uses per month)
    • AI queries (20 per month)**
    • Agentic search (10 total files and 3 meetings)
    • Workflows running in Zoom applications only (10 runs per month)
  • Meetings
    • 40 minutes per meeting
    • 100 participants per meeting
  • Chat
    • Instant messaging
  • Phone
    • VoIP calling
  • Scheduler
    • 1 personal booking page
  • Whiteboard
    • 3 editable whiteboards
  • Clips
    • 5 two-minute clips
  • AI Productivity Suite
    • Limited AI capabilities
  • Mail
    • Connect Gmail/Outlook in Zoom
  • Calendar
    • Sync Google/Microsoft calendars
  • Tasks
    • Surface, manage, and complete tasks
  • Hub
    • One place for your Zoom files
My Notes
ZoomMateYour AI teammate.

*My Notes is offered in a limited capacity for Zoom Basic plans.
**Features are available on the ZoomMate web surface at ai.zoom.us

FAQs
FAQs

Got questions? We've got answers.

An AI note taker is a software tool that uses artificial intelligence technology, voice and speech recognition, and machine learning to automatically transcribe, analyze, and summarize meetings content in real time, eliminating the need for people to take notes manually. By handling tasks like transcription, summarization, and identifying action items, the AI note taker allows meeting participants to focus fully on the conversation while ensuring all important details are documented efficiently.

My Notes is your personal AI note taking companion built into Zoom. It can automatically capture, organize, and summarize conversations across Zoom, third party, and in‑person meetings. My Notes links directly to your Zoom account, so notes and transcripts are stored securely in Zoom Hub and Canvas, and can include AI‑generated summaries, key takeaways, and action items.

In‑Person transcription (formerly called Transcribe) is designed for users who want to capture in person conversations. It’s available on both the web and the Zoom client (coming soon) and focuses on real‑time transcription for in‑person discussions or voice notes. It does not connect to Zoom meeting transcripts or AI summaries, and it stops automatically when a Zoom Meeting is detected.

Yes, ZoomMate includes an AI note taker and AI note taking capabilities. Zoom’s AI note taker transcribes meetings in real time, then quickly summarizes the meeting and organizes notes on one page that’s easily accessible from your calendar. My Notes, Zoom’s AI note taker feature, works with Zoom Meetings as well as other third-party platforms.

ZoomMate, along with the My Notes note taking tool, is available with paid Zoom Workplace plans. Explore plans and pricing.

Yes, Zoom's AI note taking tool automatically summarizes meetings and extracts action items. It works by transcribing calls, identifying key discussion points, decisions, and actionable tasks, and then generating summaries. Zoom's AI note taker works with popular video conferencing platforms, allowing you to use My Notes to get transcript-enhanced manual notes. Additionally, Zoom offers custom meeting summary templates that can be tailored for different meeting types such as one-on-ones, brainstorming sessions, or customer calls, making the automated summaries more relevant to specific meeting contexts.

The primary benefit is the ability to stay fully present in the conversation without the distraction of writing.

  • Better Focus: Engage with speakers rather than your notebook.
  • Accuracy: Capture details and technical figures you might otherwise miss.
  • Efficiency: Instantly receive a summary instead of re-watching hour-long recordings.
  • Accountability: Automatically track follow-ups and to-do lists.

Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models. Learn more about how ZoomMate handles data privacy and security.

Professionals who juggle multiple meetings and need accurate information benefit most from AI note takers. Consultants and freelancers with back-to-back client meetings can focus on conversations while AI captures follow-up items. Sales professionals can concentrate on building relationships and delivering pitches rather than documenting customer pain points and action items. Educators and tutors can be fully present during sessions, using AI-captured insights to create better lesson plans and provide more comprehensive student feedback.

Beyond basic transcription, look for productivity-driving features such as:

  • Topic segmentation: Breaking the meeting into logical chapters.
  • Action item extraction: Automatically listing who promised to do what.
  • Interactive AI: The ability to "ask" the AI questions about the meeting content later.
  • Integration: The ability to sync notes directly into your CRM or project management tools.

No, you don't need to take manual notes when using AI and My Notes. Zoom's AI note taking capabilities automatically capture meeting content, transcribe conversations, identify key points, and extract action items. My Notes even allows you to jot down quick thoughts during meetings that AI will automatically organize and expand upon. However, some users prefer a "hybrid" approach — letting AI handle verbatim records while they focus on noting creative ideas or strategic thoughts that might require human context and critical thinking.

Get started with
My Notes

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My Notes is part of a ZoomMate or Zoom Workplace license. It may not be available in all regions or industry verticals. Learn more.