使用即時傳訊，維持同步聯繫

即時訊息 (IM) 是一種通訊類型，可讓兩人或多人透過電腦、平板電腦或行動裝置互相傳送訊息，參與即時對話。

一般會使用獨立應用程式或嵌入式軟體進行 IM 傳訊。兩名使用者可在私人獨立空間或在包含多個團體的大型頻道中進行 IM 會話。即時訊息是快速且來回通訊的方式，與電子郵件通訊方式不同。IM 的即時性類似於面對面交談，電子郵件則是反映了書寫或寄送傳統郵件的虛擬化版本。

即時訊息應用程式 (或用戶端) 中的部分功能，可讓您知道對方何時能交談。通常可以透過某些圖示或顏色標誌 (用於指示該人員狀態) 來查看某些團隊成員是否在線上。隨著技術發展，許多即時訊息解決方案已具備高階功能如傳送檔案、分享影像與寫筆記等。

雖然即時傳訊和簡訊都是基於文字的數位溝通方式，但兩者運作方式不同，而且在功能上有明顯的差異。

即時傳訊一般需要網際網路連線，且經常透過特定平台或應用程式提供的附加功能進行，例如狀態指標、進階群組聊天等。文字傳訊或簡訊服務 (SMS) 主要透過行動網路運作，通常僅限於電話號碼之間的基本文字和多媒體傳訊。使用 SMS 時，不必透過相同的行動網路即可傳送文字；但使用即時傳訊 (IM) 時，則需雙方使用相同 IM 應用程式才可交換訊息。

使用 Zoom Team Chat 這類即時傳訊應用程式，您可享有功能更豐富的體驗，不但具備即時狀態更新、訊息歷史記錄功能，還整合了其他協作工具，特別適合在工作場所使用，而傳統文字簡訊則較常用於個人通訊。

Instant messaging (IM) and email are essential workplace communication tools, but they differ in several key ways. While IM provides real-time communication designed for quick, informal exchanges with immediate responses, email functions as an asynchronous system where recipients can reply at their convenience. 

IM tends to be more casual with shorter messages and often includes presence awareness showing if contacts are available to chat, whereas email is typically used for more formal, detailed communication that doesn’t require immediate attention.

Additionally, email allows communication between one or more people on different email providers, while IM typically requires participants to use the same internal platform or be invited as external contacts to a group chat. 

Yes, Zoom offers instant messaging through Zoom Team Chat, which is included in Zoom Workplace. Team Chat provides comprehensive messaging capabilities for both free and paid customers, allowing them to streamline communications across their workplace apps. The app lets you send quick messages to contacts, groups, and channels while giving you easy access to files, messages, and information. 

Team Chat serves as the central hub within your Zoom Workplace solution, seamlessly connecting all your collaboration tools. You can quickly transition from chat conversations to video meetings, collaborate on documents, or work together on whiteboards — all without switching between apps. Share content directly into meetings, discuss documents in real time, and capture ideas on virtual whiteboards right from your chat window. With features like starred messages and smart notifications, Team Chat keeps everything organized while maintaining easy access to all your workplace tools, making team collaboration more efficient.

Yes, Team Chat works for contacts outside your company. While your contacts directory automatically includes people within your organization, you can add external contacts by sending an invitation to the email address associated with their Zoom account and waiting for them to approve your request. Once connected, you can chat, share files, and meet with external contacts. If your external contact doesn’t already have a Zoom account, they’ll receive an invitation to join Zoom. Learn more about adding and managing Zoom contacts.

Zoom Team Chat 隨附於所有 Zoom Workplace 方案，包括免費的 Zoom Workplace 基本版方案。要開始使用 Team Chat，請在網頁瀏覽器或 Zoom Workplace 桌面或行動應用程式登入 Zoom。Team Chat 預設為啟用狀態；但若未出現在主功能表中，則可能已被您的帳戶管理員停用。深入瞭解如何開始使用 Team Chat。

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