With Zoom Team Chat, you get the meeting experience you already rely on—plus chat, channels, and built-in AI—all in one place. No extra cost and no walled-off ecosystem.
"The idea that we can use continuous meeting chat to pregame a meeting with questions, have the same chat available during the meeting, and follow up in that chat for discussion afterward frees us from the ping-pong of getting a meeting invite by email, talking in chat, getting an agenda in a word doc, and taking notes in another program."
Chris Blackstone
Director of Digital Workplace, Convera
Zoom vs. Microsoft Teams
Why choose Zoom over Microsoft for Chat
Zoom Team Chat
Microsoft Teams
Team Chat core features included at no additional cost with all plans.
AI Companion and other advanced features included with paid plans starting at $13.99 per user per month billed annually
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Basic chat functionality included with all paid plans.
AI capabilities add-on (Microsoft 365 Copilot): $30.00 per user per month billed annually
Native AI tools included*
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Requires additional CoPilot license
AI meeting summaries to chat
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Requires Premium or CoPilot license
Channel summary
Summarization of threads and channels is one click away and built into chat
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Requires additional CoPilot license
Quick schedule
Sentence completion
Sentence completion
Chat compose
Summarize chat threads
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Requires additional CoPilot license
Mobile quick replies
Document summarization
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Requires additional CoPilot license
Combine Zoom Meeting chats with all other communication without app switching
Yes - Zoom Team Chat brings all your communication—before, during, and after meetings—into one seamless experience.
As a Zoom Meeting user, you won't need to switch to other apps for the rest of your conversations.
Post-Zoom Meeting conversations require switching between Zoom and Microsoft Teams.
Search across your communication and collaboration tools
Supports advanced search across the entire Zoom Workplace platform, including chats, docs, emails, whiteboard. Also, third-party applications like Google and Microsoft.
Supports search across Microsoft 365
Integrated phone capability
Built-in calendar
Built-in mail client
Shared spaces
Create a shared space for project collaboration that only select members can access.
Stay organized on all aspects of the project with multiple channels within a shared space.
Onboard a team member to a shared space and they’re instantly added to all associated channels.
A team in Microsoft Teams is a collection of channels with the same roster.
Schedule messages
Message reminders
Threaded conversations
Audio & video messages
Native screenshot annotation
Dedicated email address for chats and channels
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Only channels
Create and arrange folders or sections
External chat
External chat controls and dashboard
Resource tabs in chat
Bookmarks
Sent messages tab
Quoting a message
Spotlight chats with starred tab
Chat apps and integrations
App catalogue
Creating and sharing documents
No code/low code builder
Template workflows
Sequential workflows
Conditional workflows
Switchboard workflows
Legal hold
File sharing controls
Automated SSO/IDP channel mapping
LTI Pro integration for education
Customer managed keys
With a paid add-on or Zoom Workplace Enterprise plan
User group permissions
*AI Companion is included with the paid services in Zoom user accounts. AI Companion may not be available for all regions or industry verticals.
Compare the Zoom Workplace platform to Microsoft
Get to know the Zoom Workplace difference.