Vi Chau is General Manager of Zoom's online business, responsible for the company’s Online revenue growth and customer experience by leading the Online go-to-market, product, engineering, and payments teams. Vi joined Zoom in 2018, serving as the Head of Zoom Phone, where he grew Zoom Phone from inception to 7M+ seats and more than 10% of company revenue, and more recently, was Head of Product, Zoom Phone and Contact Center, where he incubated and launched Zoom's suite of Contact Center products.
With two decades of software, hardware, cloud, and mobile experience, spanning consumer, small business, and enterprise solutions, Vi has developed specialized expertise in the SMB segment, contributing to the early strategy and acquisition funnel for companies like RingCentral and Microsoft Teams. At Microsoft, Vi was brought in to transition Skype for Business from prem to cloud, launched Microsoft Teams as lead product manager for desktop applications, supporting 7M+ active users, and led strategy for Teams Phone. At RingCentral, he was on the core product management team that grew the company from startup to their eventual IPO in 2013. As Director of Product, Vi had ownership of all end user applications, led, redesigned and built the entire service for mobile-native experiences. Prior to this, Vi worked in various roles at Core Mobility, FutureDial, and Spark, designing and launching product applications and software solutions. Vi is a named inventor on 28 issued patents.
Vi holds a B.A. degree in American studies from the University of California, Berkeley