An AI-first business phone that says bye to busywork

The price of a Cloud PBX (Private Branch Exchange) depends on the phone service you choose, the number of users, and any additional features. A standard cloud PBX system plan can range between $120 and $300 /year/user on average, depending on the type of plan.

Migrating to a PBX cloud phone system is easy — just connect with a Zoom Phone product specialist to learn what it takes to adopt a system and select a plan to suit your business needs. Once a system is provisioned, IT administrators can navigate a straightforward, step-by-step process to set up company phone numbers, add users, provision devices, and more.

With Zoom Phone, you can add or remove licenses easily if you need to add or remove users. You can also upgrade your account, change the frequency of payments, and purchase add-on plans at any time.

While it depends on your plan, some cloud PBX services provide unlimited calling to certain countries. For Zoom Phone specifically, we offer an “International Calling Add-On” that provides unlimited international calling to the following countries/territories: U.S., Canada, U.K., Ireland, Australia, New Zealand, Austria, Denmark, France, Germany, Italy, Portugal, Spain, Sweden, Belgium, Netherlands, Switzerland, and Puerto Rico.

In many locations, you can use existing phone numbers by porting them to the provider. Zoom Phone works with your previous service provider and ports the phone number to your Zoom Phone account. Once the porting process is done, you can assign the ported phone numbers to users.

Yes. A cloud phone system can do everything that a physical multi-line phone system can do. In fact, it can do everything that a full-fledged PBX system can do and much more.

Possibly. Some newer desk phones and cordless phones will work with VoIP (see a list of compatible devices here). Because VoIP is a cloud service, it can be used without any additional hardware. Users can make calls from office computers, laptops, tablets, and smartphones. If physical office phones are desired, Zoom Phone Hardware as a Service offers an affordable way to procure the latest hardware with very low upfront costs.

Virtual phone systems are almost always more affordable than traditional telephone systems. Zoom Phone plans start at just $10 per user per month. Costs scale with the size of your business and the features and calling plans you need, but in almost all cases, cloud-based multi-line phone systems provide cost savings over traditional providers.

Multi-line business phone systems like Zoom Phone are ideal for a remote or semi-remote workforce. Employees can make calls, participate in video conferences, and chat internally, whether they are in the office or working from another location.