Vendor Evaluation Criteria
Table
Criteria Category
Evaluation Criteria
Weight (%)
Vendor A (Score)
Vendor B (Score)
Vendor C (Score)
Comments / Notes
Vendor A (Weighted)
Vendor B (Weighted)
Vendor C (Weighted)
🧩 Product Fit Meets feature requirements 15 4 5 3 Vendor B covers all key features. 12 15 9
🧩 Product Fit Integration with existing tools 10 3 5 2 Vendor B supports SSO + API out of box. 6 10 4
🧩 Product Fit User experience / UI/UX 5 3 5 4 Vendor B has best UX by team feedback. 3 5 4
💰 Cost & Pricing Total cost of ownership (TCO) 10 5 3 4 Vendor A is most affordable. 10 6 8
💰 Cost & Pricing Pricing model flexibility 5 4 4 3 All similar, but Vendor A slightly better. 4 4 3
🛠️ Technical Capability Scalability & performance 10 3 5 4 Vendor B has strong performance benchmarks. 6 10 8
🛠️ Technical Capability Security & compliance standards 10 4 5 4 All SOC2 compliant, but Vendor B offers more. 8 10 8
🛠️ Technical Capability Customization / configurability 5 4 3 3 Vendor A slightly more customizable. 4 3 3
🧑💼 Vendor Profile Company reputation and stability 5 3 5 4 Vendor B is a market leader. 3 5 4
🧑💼 Vendor Profile Customer references / case studies 5 3 5 4 Vendor B shows strong industry adoption. 3 5 4
🤝 Support & Service Onboarding & training 5 4 5 3 Vendor B includes onboarding support. 4 5 3
🤝 Support & Service Ongoing support quality 5 3 5 3 Vendor B offers 24/7 support. 3 5 3
🤝 Support & Service Documentation & self-serve resources 5 4 5 3 Vendor B has full resource library. 4 5 3
