Post-Mortem Perport
📌 Summary
A brief, high-level overview of the incident.
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💥 Impact
What broke, who was affected, and how badly.
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🔍 Cause
What caused the incident (technical, process, human error).
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🧰 Fix
How the issue was fixed and service restored.
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🛠️ Prevention
Measure
Responsible Party
Work Ticket
📑 Learings
What should we remember from this incident?
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‼️ Actions
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