Problem-Solving Framework
Use this template to deeply explore a problem, from recognition to resolution. Document facts, align stakeholders, propose solutions, and track success.
1. 🔍 Recognize the Problem
Acknowledge that something isn’t right — what needs attention?Briefly describe the observed issue or trigger that initiated concern:
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2. 📋 Define the Problem
What exactly is wrong?Collect and summarize relevant facts, data, and evidence (e.g. crash logs, funnel drop-offs, user complaints):
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3. 🔧 Analyze Root Causes
Why is this happening?Identify underlying causes via root cause analysis, team interviews, or user feedback:
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4. 👥 Identify Stakeholders
Who is affected or involved?List the individuals or teams impacted by the problem and/or responsible for solving it:
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5. ⚖️ Assess Strategic Importance
Is this worth solving now?Evaluate business value, urgency, and strategic alignment:
Who benefits from solving it?
Does solving it support current goals?
Are there opportunity costs?
Notes:
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6. 💡 Develop Solution Options
How can this be fixed?Brainstorm multiple solutions, then assess each based on impact, feasibility, and cost:
Option A: ...
Option B: ...
Option C: ...
Recommended: ...
7. 🏁 Execute the Resolution
How will we deliver the solution?Outline the implementation plan, owners, and next steps:
Tasks:
Timeline:
Milestones:
Owners:
8. 📊 Define Success Metrics
How do we know the problem is solved?Track outcomes using clear indicators. Include both quantitative and qualitative success metrics:
KPI or target metric:
User feedback or satisfaction:
Long-term monitoring plan:
