Overview

Gather valuable customer insights with this comprehensive feedback survey template designed to track satisfaction levels across all service tiers. This structured format captures detailed user experiences, feature requests, and improvement suggestions to inform your product development roadmap.

Key Features

• Multi-dimensional feedback collection across satisfaction metrics
• Organized fields for capturing user demographics and usage patterns
• Dedicated sections for qualitative insights on strengths and improvement areas
• Permission tracking for follow-up communications
• Compatible with both quantitative (ratings) and qualitative (comments) data

How to Use

1. Distribute this survey via your preferred channels (email, in-app, website)
2. Customize fields as needed for your specific product or service
3. Use collected data to identify trends across different user segments
4. Prioritize feature development based on actual customer requests
5. Follow up with customers who have granted permission for deeper insights

User Interview

User Research