Privacy
Privacy

Privacy at Zoom

Privacy isn't a privilege, it's your right.

Privacy at Zoom
Your privacy is our priority

Your privacy is our priority

With Zoom, you get clear insights into how your information, conversations, and activities are collected, used, and shared. That's why we give you the tools to help control how and what you share, and what you keep private.

We've built privacy into the core of our products, empowering you with robust controls and transparency. Our dedicated Privacy Team works tirelessly to safeguard your data and to support compliance with global regulations.

Privacy resources

Zoom is committed to protecting your privacy. We've designed policies and controls to safeguard the
collection, use, and disclosure of your information.

Privacy statements

Learn about the personal data we collect and process to provide our services.

Zoom Privacy Statement

Children’s Educational Privacy Statement

Cookie Statement

Zoom India Privacy Statement

OnZoom and Zoom Events Privacy Statement

Korea Privacy Statement

Global privacy

Zoom respects the applicable laws and regulations in the jurisdictions where we operate.

Global Data Processing Addendum

US State Privacy Law Addendum

Zoom and the European Union’s General Data Protection Regulation (GDPR)

Zoom Third-Party Subprocessors and Zoom Affiliates

EU-US Data Privacy Framework

Zoom EU Infrastructure Fact Sheet

Data Transfer Impact Assessments

Zoom Meetings, Team Chat, and Zoom Webinars

Zoom Phone

Zoom Contact Center

Zoom Virtual Agent

Control and transparency

Zoom empowers users with transparent practices and robust controls for your digital experience.

Control

Understanding the consent settings in data and privacy center

Using data and privacy for data management

Transparency

Product privacy data sheets

Zoom Meetings, Team Chat, and Zoom Webinars

Zoom Phone

Zoom Contact Center

Zoom Virtual Agent

Whitepapers and resources

AI Companion security and privacy

AI Companion data privacy lifecycle

Industries

Zoom supports compliance across various industries.

Healthcare

HIPAA Compliance

PIPEDA/PHIPA Datasheet

HIPAA Business Associate Agreement (BAA)

Education

Children’s Educational Privacy Statement

Getting started with the Children's Education Status setting

FERPA Guide

Certifications and memberships

Explore all of Zoom’s privacy certifications and attestations
  1. ISO 27701

    ISO 27701

    ISO 27701 Data privacy framework guiding with GDPR and other regulations
  2. SOC 2 Type 2

    SOC 2 Type 2

    SOC 2 Type 2 report covering Security, Availability, Confidentiality, and Privacy
  3. iAPP Membership

    iAPP Membership

    Membership with the International Association of Privacy Professionals (IAPP)

Privacy at Zoom

  1. Zoom and SURF partnership

    Zoom and SURF partnership delivers enhanced data privacy solutions for EU customers

    Zoom is proud to announce that we have reached the next milestone for our enterprise and education customers in the Netherlands and all of the EEA. Over the last few years, we have worked with SURF, the collaborative organization for IT in Dutch higher education and research, to adapt and update our policies.
  2. How Zoom delivers privacy commitments in Europe

    How Zoom delivers privacy commitments in Europe

    At Zoom, we aim to be the one platform delivering limitless human connection. We are stewards of our customers, whether they are Fortune 500 companies, educational institutions, small businesses, or a group of friends. We are constantly working to improve our platform to earn the trust of our users. This is especially important in Europe, where data protection standards and policies are among the most robust worldwide.
  3. How Zoom AI Companion features handle your data

    How Zoom AI Companion features handle your data

    Zoom AI Companion, your generative AI digital assistant, delivers powerful, real-time capabilities to help users improve productivity and work together more effectively. We understand that AI technology is changing rapidly and our customers and users want clarity on how their data is handled by Zoom when they use these AI features.
  4. A legal and compliance guide to Zoom AI Companion

    A legal and compliance guide to Zoom AI Companion

    When organizations consider the immense productivity gains available with generative AI tools, they also balance unique considerations around data handling, privacy, and compliance. In an evolving technological, legal, and compliance landscape, we take seriously our obligation to provide customers with the information and tools they need to confidently implement Zoom AI Companion, your smart AI assistant throughout Zoom Workplace.