The best meetings are the ones you're fully engaged in. But that can come at a cost: forgetting to take notes. Never lose ideas, action items, or momentum again, with My Notes — available for most meeting platforms.
The best meetings keep you engaged—not buried in notes. With My Notes, collect your ideas, action items, and momentum across meeting platforms.
My Notes plans starting at
Stay connected before, during, and after meetings with My Notes. Your ideas, actions, and updates stay with you across chats, meetings, and documents. No lost context, no missed momentum.
Note: Make sure you’re on the latest Zoom client (version 6.7.5 or higher) to access all My Notes features. You can manage My Notes settings—like transcription permissions and voice activity detection—in the Zoom web portal under Settings → Notes → My Notes
My Notes is included with Zoom Workplace and ZoomMate plans.*
*My Notes is offered in a limited capacity for Workplace Basic plans.
An AI note taker is a software tool that uses artificial intelligence technology, voice and speech recognition, and machine learning to automatically transcribe, analyze, and summarize meetings content in real time, eliminating the need for people to take notes manually. By handling tasks like transcription, summarization, and identifying action items, the AI note taker allows meeting participants to focus fully on the conversation while ensuring all important details are documented efficiently.
My Notes is your personal AI note taking companion built into Zoom. It can
automatically capture, organize, and summarize conversations across Zoom, third party, and in‑person
meetings. My Notes links directly to your Zoom account, so notes and transcripts are stored securely
in Zoom Hub and Canvas, and can include AI‑generated summaries, key takeaways, and action
items.
In‑Person transcription (formerly called Transcribe) is designed for
users who want to capture in person conversations. It’s available on both the web and the Zoom
client (coming soon) and focuses on real‑time transcription for in‑person discussions or voice
notes. It does not connect to Zoom meeting transcripts or AI summaries, and it stops automatically
when a Zoom Meeting is detected.
Yes, ZoomMate includes an AI note taker and AI note taking capabilities. Zoom’s AI note taker
transcribes meetings in real time, then quickly summarizes the meeting and organizes notes on one
page that’s easily accessible from your calendar. My Notes, Zoom’s AI note taker
feature, works with Zoom Meetings as well as other third-party platforms.
ZoomMate, along
with the My Notes note taking tool, is available with paid Zoom Workplace plans. Explore plans and
pricing.
Yes, Zoom's AI note taking tool automatically summarizes meetings and extracts action items. It works by transcribing calls, identifying key discussion points, decisions, and actionable tasks, and then generating summaries. Zoom's AI note taker works with popular video conferencing platforms, allowing you to use My Notes to get transcript-enhanced manual notes. Additionally, Zoom offers custom meeting summary templates that can be tailored for different meeting types such as one-on-ones, brainstorming sessions, or customer calls, making the automated summaries more relevant to specific meeting contexts.
The primary benefit is the ability to stay fully present in the conversation without the distraction of writing.
Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models. Learn more about how ZoomMate handles data privacy and security.
Professionals who juggle multiple meetings and need accurate information benefit most from AI note takers. Consultants and freelancers with back-to-back client meetings can focus on conversations while AI captures follow-up items. Sales professionals can concentrate on building relationships and delivering pitches rather than documenting customer pain points and action items. Educators and tutors can be fully present during sessions, using AI-captured insights to create better lesson plans and provide more comprehensive student feedback.
Beyond basic transcription, look for productivity-driving features such as:
No, you don't need to take manual notes when using AI and My Notes. Zoom's AI note taking capabilities automatically capture meeting content, transcribe conversations, identify key points, and extract action items. My Notes even allows you to jot down quick thoughts during meetings that AI will automatically organize and expand upon. However, some users prefer a "hybrid" approach — letting AI handle verbatim records while they focus on noting creative ideas or strategic thoughts that might require human context and critical thinking.
My Notes is part of a ZoomMate or Zoom Workplace license. It may not be available in all regions or industry verticals. Learn more.
