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Frequently Asked Questions

What are the most useful applications for ZoomAir?

ZoomAir delivers maximum network flexibility handling additions, moves, and temporary workgroups with ease. It is ideal for:

  • Small to medium sized offices where a wireless LAN is more flexible and less expensive than a wired LAN
  • Large offices that have a wired LAN but want the flexibility of untethered computers networked to the wired LAN
  • Homes where it is difficult or inconvenient to run LAN wiring
  • Schools that want to network computers easily in a classroom, building, or across a campus
  • Hospitals, factory floors, construction sites, security stations, and warehouses that want the flexibility and convenience of wireless networking.

What are the components of a ZoomAir Wireless Network?

Products that currently comprise the ZoomAir 11 Mbps wireless system include:

ZoomAir PC Card (s)
ZoomAir PC Card(s) w/PCI Adapter (external antenna)
ZoomAir AP11 Access Point
ZoomAir Internet Gateway
ZoomAir LAN to LAN Bridging Kit
ZoomAir Antenna Options

The ZoomAir cards are radio transceivers designed for use in portable or desktop computers. The ZoomAir Access Points, installed with a ZoomAir interface card, seamlessly connects your wireless network to an existing wired Ethernet LAN plus creates an all wireless LAN with expanded range. The antenna options can be used to improve the range of computers equipped with the ZoomAir Model #4165 Wireless Network Interface Card. Three antenna models are available to meet specific wireless networking installation needs.

What is SmartConnect?

ZoomAir makes wireless networking easy using Amart Connect(tm) software. Smart Connect allows connection to office, home and public access networks as easy as turning on and logging in. There is no more need to change Windows network settings, or to reboot the system before you can use it. Smart Connect also allows you to "scan" for available networks in your area, then choose one to connect to. Going from office to home to airports and hotels could not be easier.

How does the cost of ZoomAir compare with a wired network?

Very favorably! Compare the cost of a wired installation and needed hardware and you will find ZoomAir is a smarter buy. Architects budget $100 or more for installation of network wiring. In addition, network management and configuration is far lower with wireless. Now consider the increased productivity for your growing mobile workforce and ZoomAir provides a clear cost advantage.

How many users can ZoomAir support?

A ZoomAir network can support an unlimited number of users. However the effectiveness of ZoomAir, like that of any network is determined by the number of simultaneous users. A single ZoomAir wireless network channel will typically support approximately 30 users. By introducing overlapping "access points" set at different channels, your wireless network can grow 30 simultaneous users per access point. Up to three overlapping channels (90 users) can be used concurrently without interference.

How important is IEEE 802.11b DSSS compatibility?

Beware of non-standard products on the market that are incompatible with the IEEE 802.11b DSSS standard. 802.11b is an international standard that is broadly backed by leading wireless equipment and software providers. This provides interoperability among a wide variety of equipment from wireless systems providers to ensure availability and affordability..

How secure is a ZoomAir wireless network?

ZoomAir is very secure. ZoomAir uses Direct Sequence Spread Spectrum (DSSS) technology, which is extremely resistant to corruption, interference, jamming, and unauthorized detection. In addition, all wireless users on your ZoomAir network must identify themselves with a system ID that prevents unauthorized users from entering. Users with particularly sensitive data can enable the Wired Equivalent Privacy (WEP) feature, which further encrypts the signal and verifies authorized users with an electronic "security key".

What is an Access Point?

An Access Point connects wired and wireless networks together. Each Access point also increases the total system capacity and range. Users can "roam" between access points without losing their connection similar to a cellular phone. Zoom's Access Points include Internet sharing to allow wireless and wired network users access to a single Internet connection.

Do I need an Access Point?

No. A ZoomAir wireless network does not require an access point unless you want to connect your ZoomAir notebook or desktop computers to a wired network. However, there are some important advantages that make a ZoomAir Access Point a very valuable addition to your wireless network, whether or not you already have a wired network. First, a single ZoomAir Access Point can nearly double the distance coverage of your all-wireless LAN compared to a simple peer-to-peer ("ad-hoc") network. Second, the wireless access point acts as a traffic controller, directing all data on the network. This allows wireless clients to run at maximum speed. Finally, an access point can be your central connection to the outside world providing Internet sharing.

What is the ZoomAir Internet Gateway?

The ZoomAir Internet Gateway (IG-4165) is a router and network control center with both 802.11b wireless and 10/100 BaseT Ethernet ports. The IG-4165 provides superior firewall protection, including:
Stateful Packet Inspection, MAC address filtering, Virtual Private Networking passthrough, and Network Address Translation.

Other features of the IG-4165 include support for Cable, DSL, ISDN or dial-up connections for Internet sharing. The 4165 also is a stand alone print server for sharing a single printer among many users.

How do I set up a network using the IG-4165?

It's easy. The IG-4165 is a stand-alone device that operates as a control center for the computers, modems, and other peripherals connected to it. You can connect your computers using wireless ZoomAir PCMCIA, PCI, or USB models (or other 802.11b compatible products). You can also use standard 10/100BaseT LAN connections, either by plugging them directly into the IG or by connecting them through an existing LAN. The IG-4165 also has dedicated ports for a shared printer, a broadband modem, and a dial-up or ISDN modem.

What if I only want to use the IG for wireless access to the Internet?

No problem. Just plug your cable, DSL, ISDN, or dial-up modem into the IG and install an appropriate 802.11b device into each computer that you want to provide with wireless access. All connected computers will be automatically networked, each with independent access to the Internet.

What is a firewall and what makes the IG's firewall so good?

A firewall uses sophisticated software to keep intruders from connecting to and taking control of your computers. Networks with cable and DSL modems are particularly vulnerable because they are "always on", so they're easy for hackers to find.

The most basic form of security is NAT (Network Address Translation), which is supported by most gateway products. The IG-4165's advanced firewall also uses more powerful approaches, including SPI (Stateful Packet Inspection), MAC address filtering, and VPN (Virtual Private Networking) passthrough to provide dramatically better protection against intrusion.

Is the wireless capability of the IG-4165 really fast enough to keep up with my broadband connection?

Yes. The IG-4165 operates at 11 megabits per second. The actual data rate depends on a number of factors, including where it's being used, how far apart the users are, and interference, but it normally averages between 2 and 5 megabits per second. The most common cable and DSL services operate at a maximum data rate of 1.5 megabits per second.

What is a MAC address, and why would I use MAC cloning and MAC filtering?

A MAC address is the numeric code that identifies a device on a network, such as your cable or DSL modem or a PC. Some service providers ask you to supply the MAC address of your PC, your modem, or both.

MAC address cloning can simplify installation by copying the MAC address of your existing PC to the IG. That way, you don't have to delay your setup by calling the service provider and telling them that you've installed new equipment.

MAC address filtering is a powerful security feature which assures that only your computers can access your network through the IG, whether using a wired or wireless connection.

How many users can the IG support? Can everyone use the Internet at the same time?

The IG-4165 can support up to 253 users! Each user has completely independent, simultaneous access to the Internet.

How does adding ZoomAir Access Point(s) increase my range and support more users?

The approximate range of a ZoomAir device is 300 feet (90 m) indoors. That means that in peer-to-peer mode, all users must be within 300 feet (90 m) of each other for complete network connectivity. Since an access point functions as a central communications hub, any user within its range will be connected to the network. The access point connects users up to 600 feet (180 m) apart - i.e., all users within a 300-foot (90 m) radius around the access point. By adding additional access points, you can increase the range of your network.

Each access point supports a variable number of simultaneous users, depending on the type of traffic. On average, each access point will support traffic for approximately 30 users. By adding access points, more simultaneous users are supported. System users can roam between access points without losing their connection.

Do you need special equipment to link LAN's in different buildings or locations?

Yes, while an individual user can wirelessly enter a building's LAN via a strategically placed Access Point, this only connects individual users to the target LAN. Separate Bridging protocols are needed to allow users on two physically separate LAN's to seamlessly share all their mutual network resources. That function can be performed by the ZoomAir LAN to LAN Bridging kit.

What are the limitations for wireless LAN bridging?

The facilities to be bridged must be within line of sight with a clear path unblocked by other buildings, trees or towers. In addition, both locations must offer access to mount directional antenna's to establish the radio link. Finally, ZoomAir will handle ranges of up to 2.5 miles at a data rate of 5.5 Mb, closer facilities will enjoy higher data rates. The radio installation does not require any special F.C.C. license and is not normally affected by weather conditions.

Is ZoomAir suitable for home use?

Absolutely! With no wires to run and no networking knowledge required, ZoomAir is one of the easiest ways to install a home network. Unlike other networking solutions tied to house wiring or a phone line, with ZoomAir you will be able to roam freely with your portable computer. Use your notebook computer to pay bills, read or send email, or access the Internet - anywhere - without wires. And since ZoomAir is designed to meet the demanding standards of networking professionals, it provides more reliable performance and better range than "home only" wireless devices.

Will ZoomAir customers be able to upgrade their ZoomAir 2 Mbs ZoomAir cards?

Yes. The ZoomAir 11 Mbs products will adjust their speeds to accommodate the 2 Mbs products.

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